Victoria University Research Online Publications Store ***UPDATE***

Items where Subject is "Information Systems"

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Number of items at this level: 215.

A

Al-Hajri, Salim and Tatnall, Arthur (2008) Adoption of internet technology by the banking industry in Oman: a study informed by the Australian experience. Journal of Electronic Commerce in Organizations, 6 (3). pp. 20-36. ISSN 15392937

Abrahams, Brooke and Zeleznikow, John (2008) Asset Negotiation in Trade-Off Support with a Multi-Agent Environment. In: Proceedings of first International Conference on Human Factors and Computational Models in Negotiation. Delft University of Technology, pp. 4-10. ISBN 9789081381116

Adam, Tas and Tatnall, Arthur (2008) Children with Special Needs as a Virtual Community. In: Encyclopedia of Networked and Virtual Organizations. IGI Global, Information Science Reference, pp. 187-192. ISBN 9781599048857

Adam, Tas and Tatnall, Arthur (2008) Children with special needs as a virtual community. In: Encyclopedia of Networked and Virtual Organizations. Information Science Reference, pp. 187-192. ISBN 9781599048857

Al-Ali, Jasim, Shee, Himanshu and Foley, Patrick (2008) Engagement Within an Emiratised Organizational Context: A Public Sector Analysis. Journal of Business and Policy Research, 4 (1). pp. 1-12. ISSN 1449387X

Adam, Tas and Tatnall, Arthur (2008) ICT and Inclusion: Students with Special Needs. In: The New 21st Century Workplace. Heidelberg Press, pp. 75-85. ISBN 9781920889340

Abrahams, Brooke and Zeleznikow, John (2008) A Multi-Agent Architecture for Online Dispute Resolution Services. In: Expanding the Horizons of ODR: Proceedings of the 5th International Workshop on Online Dispute Resolution. CEUR Workshop Proceedings Series (CEUR-ws.ORG), 43 . CEUR Workshop Proceedings Series (CEUR-WS.org), pp. 51-61.

Al-Ali, Jasim, Shee, Himanshu Kumar and Foley, Patrick (2008) Structural Barriers to Emiratisation: Analysis and Policy Recommendations. In: UNSPECIFIED World Business Institute, pp. 1-32. ISBN 9780980455701

Al-Ali, Jasim, Shee, Himanshu Kumar and Foley, Patrick (2008) Structural Barriers to Emiratisation: Analysis and Policy Recommendations. In: Proceedings of 8th International Business Research Conference. World Business Institute, pp. 1-32. ISBN 9780980455701

Al-Hajri, Salim and Tatnall, Arthur (2008) Technological Innovation and the Adoption of Internet Banking in Oman. Electronic Journal for Virtual Organizations and Networks, 10. pp. 59-83. ISSN 14229331

Adam, Tas and Tatnall, Arthur (2008) Using ICT to Improve the Education of Students with Learning Disabilities. In: Learning to Live in the Knowledge Society. Springer, pp. 63-70. ISBN 9780387097282

Adam, Tas and Tatnall, Arthur (2008) Using ICT to improve the education of students with learning disabilities. In: Learning to Live in the Knowledge Society. IFIP International Federation for Information Processing (281). Springer, Dordrecht, pp. 63-70. ISBN 9780387097282, 9780387097299

Adam, Tas and Tatnall, Arthur (2007) Building a Virtual Knowledge Community of Schools for Children with Special Needs. In: Information Technologies for Education and Training. ETIC Prague o.p.s, pp. 185-193. ISBN 9788025403914

Al-Hajri, Salim and Tatnall, Arthur (2007) Inhibitors and enablers to internet banking in Oman - a comparison with banks in Australia. International Review of Business Research Papers, 3 (5). pp. 36-43. ISSN 18329543

Adam, Tas, Rigoni, Anna and Tatnall, Arthur (2006) Designing and implementing curriculum for students with special needs: A case study of a thinking curriculum. Journal of Business Systems, Governance and Ethics, 1 (1). pp. 49-63. ISSN 18334318

Atib, Habibu and Zeleznikow, John (2006) Identifying Sensitive Knowledge for Law Enforcement Agencies. In: Advances in Systems Modelling and ICT Applications. Fountain Publishers, pp. 196-204. ISBN 13:9789970026043

Atib, Habibu and Zeleznikow, John (2006) Identifying Sensitive Knowledge for Law Enforcement Agencies. In: Makerere University.

Abrahams, Brooke and Dai, Wei (2005) Architecture for automated annotation and ontology based querying of semantic web resources. In: Proceedings of the 2005 IEE/WIC/ACM International Conference on Web Intelligence (WI'05). IEEE Computer Society, pp. 413-417. ISBN 076952415X

B

Bingley, Scott and Burgess, Stephen (2008) A Framework for the Adoption of the Internet in Local Sporting Bodies in Australia: A Diffusion Approach. In: ISOne World 2008. Information Institute. ISBN 9781935160007

Burgess, Stephen (2008) A Planning Model for Small Business Websites: the devil is in the detail. In: ISOneWorld 2008. Information Institute. ISBN 9781935160007

Burgess, Stephen and Bingley, Scott (2008) An Analysis of Australian Community Based Organisations Website by Type, Location and Website Feature. Global Business & Economics Anthology, 1 ( ). 86-101. ISSN 15531392

Bellucci, Emilia (2008) AssetDivider: A New Mediation tool in Australian Family Law. In: HUCOM 2008: First International Working Conference on Human Factors and Computational Models in Negotiation. Delft University of Technology, pp. 11-18. ISBN 9789081381116

Burgess, Stephen (2008) Determining the Cost of Small Business Websites: Technique or Crystall Ball? Global Business & Economics Anthology, 1. pp. 202-209. ISSN 15531392

Burgess, Stephen (2008) Determining website content for small businesses: assisting the planning of owner/managers. International Journal of Knowledge Management Studies, 2 ( 1). 128-146. ISSN 17438268

Bellucci, Emilia (2008) Development of a mediation tool in Family Law: AssetDivider. In: Legal Knowledge and Information Systems. IOS Press, pp. 88-97. ISBN 9781586039523

Burgess, Stephen and Karanasios, Stan (2008) Electronic commerce and Business-to-Consumer (B2C) relations. Journal of Electronic Commerce in Organizations, 6 (4). pp. 1-7. ISSN 15392937

Bingley, Scott and Burgess, Stephen (2008) I-D Maps and the Innovation-Decision Process. In: The New 21st Century Workplace. Heidelberg Press, pp. 59-74. ISBN 9781920889340

Burgess, Stephen and Tatnall, Arthur (2007) A business-revenue model for horizontal portals. Business Process Management Journal, 13 (5). pp. 662-676. ISSN 14637154

Bellucci, Emilia and Zeleznikow, John (2006) Developing negotiation decision support systems that support mediators: a case study of the Family_Winner system. Artificial Intelligence and Law: an international journal, 13 (2 ). pp. 233-271. ISSN 09248463

Burgess, Stephen and Sellitto, Carmine (2005) Knowledge acquisition in small business: capacity building for the use of IS. In: Information and Communication Technologies and Real-Life Learning. International Federation for Information Processing (182). Springer, New York, pp. 47-54. ISBN 0387259961

Bellucci, Emilia and Zeleznikow, John (2005) Managing Negotiation Knowledge: From Negotiation Support to Online Dispute Resolution. In: Proceedings of the Second International Online Dispute Resolution Workshop. Wolf Legal Publishers, pp. 11-22. ISBN 9058505014

Burgess, Stephen, Bingley, Scott and Tatnall, Arthur (2005) Matching the Revenue Model and Content of Horizontal Portals. In: The second International Conference on Innovations in Information Technology (IIT'05), 26-28 September 2005, Dubai, UAE.

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2005) Maturity in the Websites of Australian Wineries: A Study of Varying Website Content. International Journal of Electronic Business, 3 (5). pp. 473-490. ISSN 17415063

Bentley, John (2005) Simulating Real-Life Problems: Use of Problem-Based Learning in Information Systems. In: Information and Communication Technologies and Real-Life Learning. Springer, pp. 1-262. ISBN 0387259961

Bingley, Scott and Sellitto, Carmine (2005) Web features for wine tourism. In: E-Links: Community, Business and University. Victoria University, pp. 118-125. ISBN 1862726582

Burgess, Stephen, Pliaskin, Alex and Tatnall, Arthur (2005) When government supported regional portals fall... In: Proceedings of the IADIS International Conference e-Society 2005. IADIS, pp. 170-176. ISBN 9728939035

Breen, John, Sellitto, Carmine, Ali, Shameem and Paguio, Rafael (2005) e-Government Services Provided for Home Based Business Operators: A Study of Victorian Local Councils. In: E-Links: Community, Business and University. Victoria University, pp. 92-99. ISBN 1862726582

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2005) A longitudinal study of Australian winery web sites (2000-2002). In: Information Systems in an E-World. Information Institute, Washington, pp. 178-192. ISBN 0972956247

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2005) The perceived value of website features: an exploratory study of small regional accommodation providers in Australia. International Journal of Management and Enterprise Development, 2 (3/4). pp. 375-386. ISSN 14684330

Burgess, Stephen and Hill, Rosemary (2004) Corporate Governance in Small Business. In: Applications of Corporate Governance. Standards Australia, pp. 47-54. ISBN 0733756697

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2004) E-Business in Small Regional Accommodation Providers: Features and Success Factors. In: Proceedings of the 27th National Conference of the Institute for Small Business Affairs. Institute for Small Business Affairs, pp. 1-9. ISBN 1900862603

Breen, John, Bergin-Seers, Suzanne, Burgess, Stephen, Campbell, Gordon, Mahmood, Muhammad and Sims, Robert (2004) Formulating Policy on E-Commerce and Trade for SMEs in the Asia Pacific Region: An APEC Study. In: E-Business, E-Government and Small and Medium-Sized Enterprises: Opportunities and Challenges. Idea Group Publishing, pp. 134-155. ISBN 1591402026

Burgess, Stephen, Darbyshire, Paul, Sellitto, Carmine, Tatnall, Arthur and Wenn, Andrew (2003) A Classification System for Tracking the Adoption of it by GPs in Rural Australia. In: Proceedings of the IADIS International Conference WWW/Internet 2003. IADIS Press, pp. 93-99. ISBN 972989471X

Burgess, Stephen and Trethowan, Pamela (2003) Usage of the Internet in Australia by General Practitioners. In: Information Systems: The Challenge of Theory and Practice. The Information Institute, pp. 120-136. ISBN 0972956204

C

Caruana, Godwin and Darbyshire, Paul (2008) A Distributed Anti-Spam Architecture using Plug-ins. In: Proceedings of the 7th Annual ISOne World Conference. Information Institute, pp. 1-14. ISBN 9781935160007

Carbone, Daniel and Burgess, Stephen (2008) A Socio-Technical Approach to Change Management in General Practice. In: The New 21st Century Workplace. Heidelberg Press, Melbourne, Victoria, pp. 13-26. ISBN 9781920889340

Comodromos, George (2008) Tipping Point Leadership and its Relationship to Transformational and Charismatic Leadership. In: Eight International Business Research Conference: Research for Change. World Business Institute, pp. 1-32. ISBN 9780980455701

Comodromos, George (2008) Tipping point leadership and its relationship to transformational and charismatic leadership. Monash Business Review, 4 (4). pp. 137-146. ISSN 18329543

Carbone, Daniel and Burgess, Stephen (2007) Health Portals. In: Encyclopedia of Portal Technologies and Applications. Information Science Reference, pp. 431-436. ISBN 9781591409822

D

Deering, Patricia and Tatnall, Arthur (2008) A Comparison of Two Research Approaches to Modelling the Adoption of ICT by Rural GPs. In: The New 21st Century Workplace. Heidelberg Press, Melbourne, Victoria, pp. 1-12. ISBN 9781920889340

Darbyshire, Paul (2008) Adding value to SMEs in the courier industry by adopting a Web-Based service delivery model. Electronic Commerce in Organizations, 6 (4). pp. 47-76. ISSN 15392937

Deering, Patricia and Tatnall, Arthur (2008) Adoption of ICT in an Australian Rural Division of General Practice. In: Encyclopaedia of Healthcare Information systems, Volume 1. Medical Information Science Reference, Hershey, PA, pp. 23-29. ISBN 9781599048895

Dai, Wei and Uden, Lorna (2008) Empowering SME Users Through Technology Innovation: A Services Computing Approach. Journal of Information and Knowledge Management. ISSN 02196492

Dai, Wei and Be, Leng (2008) Services Innovation Transforming B2B Gateway. In: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics. IEEE, pp. 2785-2789. ISBN 9781424420131

Davey, Bill and Tatnall, Arthur (2007) The Lifelong Learning Iceberg of Information Systems Academics: A Study of On-Going Formal and Informal Learning by Academics. Journal of Information Technology Education, 6 (1). pp. 241-248. ISSN 15393585

Davey, Bill and Tatnall, Arthur (2007) Paradox of Social Portals. In: Encyclopaedia of Portal Technologies and Applications. Information Science Reference, pp. 689-693. ISBN 9781591409892

Davey, Bill and Tatnall, Arthur (2007) Research knowledge management can be murder. In: Knowledge Management for Educational Innovation. Springer, Boston, pp. 19-25. ISBN 9780387693125

Darbyshire, Paul and Sandy, Geoff (2006) Building an online undergraduate module from a graduate module : a case study. Journal of Cases on Information Technology, 8 (3). pp. 41-54. ISSN 15487717

Davidson, Andrew, Burgess, Stephen and Sellitto, Carmine (2006) An Investigation of SMTE Web Site Usage in Australia: Implications for E-Commerce Adoption and Planning Processes. In: Global Electronic Business Research: Opportunities and Directions. Idea Group, pp. 88-113. ISBN 1591406447

Darbyshire, Paul and Burgess, Stephen (2006) Strategies for dealing with plagiarism and the web in Higher Education. Journal of Business SystemsGovernance and Ethics, 1 (4). pp. 27-39. ISSN 18334318

Darbyshire, Paul (2006) Using XML to Help Isolate Software Systems and Agents from Change Due to Communications. Journal of Business Systems, Governance and Ethics, 1 (4). pp. 59-68. ISSN 18334318

Davidson, Andrew, Burgess, Stephen and Sellitto, Carmine (2006) An investigation of SMTE web site usage in Australia: implications for E-commerce adoption and planning processes. In: Global Electronic Business Research: Opportunities and Directions. Idea Group Publishing, pp. 88-113. ISBN 1591406447

Davey, Bill and Tatnall, Arthur (2005) Educational Management System and the Tutorial Class. In: Information Technology and Educational Management in the Knowledge Society. Springer, pp. 132-140. ISBN 0387240446

De Vries, Berend, Leenes, Ronald and Zeleznikow, John (2005) Fundamentals of Providing Negotiation Support Online: The Need for Developing BATNAs. In: Proceedings of the Second International Online Dispute Resolution Workshop. Wolf Legal Publishers, pp. 47-58. ISBN 9058505014

Davey, Bill and Tatnall, Arthur (2005) A better E-train: program quality assurance and University E-training. In: E-Training Practices for Professional Organizations. Kluwer Academic Publishers, Boston, pp. 197-204. ISBN 9780387235721

Davey, Bill and Tatnall, Arthur (2003) Improving Distance Education Through Program Quality Assurance. In: Quality Education at a Distance. Kluwer Academic Publishers, pp. 239-246. ISBN 1402075685

Davey, Bill and Tatnall, Arthur (2003) Involving the Academic: A Test for Effective University ITEM Systems. In: Management of Education in the Information Age: The Role of ITC. Kluwer Academic Publishers, pp. 83-91. ISBN 1402074301

F

Foster, Susan, Hawking, Paul and Zhu, Cindy (2008) The Human Side of ERP Implementations: Can Change Management Really Make a Difference? In: Research and Practical Issues of Enterprise Information Systems I. Springer Boston, Boston, pp. 239-249. ISBN 9780387759012

Firth, Lucy, Mellor, David and Francis, Peter (2008) The negative impact on nurses of lack of alignment of information systems with public hospital strategic goals. Australian Health Review, 32 ( 4). 733-739. ISSN 01565788

Foster, Susan, Hawking, Paul and Stein, Andrew (2007) Approaches to change management in enterprise wide system implementations. Journal of Knowledge Culture and Change Management, 5 (2). pp. 1-17. ISSN 14479524

G

Gou, Juanqiong, Li, Xuewei and Dai, Wei (2008) On-Demand Integration of Digital Service System. In: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics. IEEE, pp. 2774-2778. ISBN 9781424420131

Glavic, Mary and Zeleznikow, John (2006) Decision Support for Profiling Potential Terrorist Behaviour. In: Proceedings of the 7th International WeB (Working for E-Business) 2006 Conference. Victoria University, pp. 296-303.

Gou, Juan Qiong and Tatnall, Arthur (2006) Three questions to guide study and practice in the information systems field. Journal of Business Systems, Governance and Ethics, 1 (3). pp. 49-56. ISSN 18334318

H

Henderson, Fiona and McWilliams, Alan (2008) Changing Graduate Recruitment and Selection in Chinese Organisations: The effect of new HRM demands on curriculum. In: The Fusion and Development of East and West Management. IFSAM.

Higgins, Colin and Walker, Robyn (2008) Constructing the legitimate, responsible corporation: A rhetorical analysis. In: Proceedings of the 19th Annual Conference of the International Assocation of Business & Society (IABS). IABS, pp. 205-216. ISBN 9780976326441

Higgins, Colin (2008) Do You See What I See? Stakeholder Understandings of Corporate Social Responsibility. In: The New 21st Century Workplace. Heildelberg Press, Melbourne, Victoria, pp. 27-36. ISBN 9781920889340

Hawking, Paul, Foster, Susan, Ding, Huiping and Zhu, Cindy (2008) ERP Education in China: The Tale of Two Paths. In: Research and Practical Issues of Enterprise Information Systems II. Springer Boston, Boston, pp. 893-905. ISBN 978038776312512

Henderson, Fiona and McWilliams, Alan (2008) Enhancing student engagement with industry: a curriculum approach to scaffolding employability skills. In: Work Integrated Learning: Transforming Futures. WACE, pp. 200-207.

Hawking, Paul (2007) Implementing ERP Systems Globally: Challenges and Lessons Learned for Asian Countries. Journal of Business Systems, Governance and Ethics, 2 (1). pp. 21-32. ISSN 18334318

Hawking, Paul, Reyes, Gina and Paull, Stephen (2006) Mobile computing: an Australian case study. In: Handbook of Research in Mobile Business. Idea Group Publishing , Hershey, pp. 839-847. ISBN 1591408172

Hawking, Paul, Stein, Andrew, Zeleznikow, John, Sharma, Pramod, Nugent, Devon, Dawson, Linda and Foster, Susan (2005) Emerging issues in location based tourism system. In: Proceedings of the Fourth International Conference on Mobile Business. IEEE, pp. 75-81. ISBN 0769523676

Hawking, Paul, Foster, Susan, Wyld, David and Stein, Andrew (2003) It's the People, Stupid: Change Management and the Implementation of ERP Systems. Journal of Contemporary Business Issues, 11 (2). pp. 63-72. ISSN 15535347

J

Jovanovic, Robert, Bentley, John, Stein, Andrew and Nikakis, Con (2006) Implementing industry certification in an IS curriculum : an Australian experience. Information Systems Education Journal, 4 (59). pp. 1-8. ISSN 1545679X

K

Kannan, Selvi (2008) Dilemmas and Enigmas of Asian Indian Migrants in Australian Organisations. In: UNSPECIFIED Academy of World Business, Marketing and Management Development, pp. 749-762. ISBN 9780975227220

Kluvers, Ron and Tippet, John (2008) The Importance of Rewards to Not-For-Profit Staff. In: The Importance of Rewards to Not-For-Profit Staff. Promaco Conventions P/L, pp. 1-17. ISBN 1863081496

Kepmore, Kevin, Goddard, Robert and Higgins, Colin (2008) The rhetoric and reality of Corporate Social Responsibility: A case study in the mining industry in Papua New Guinea. In: Power and Place: Refereed proceedings of the Australian and New Zealand Communication Association Conference 2008. Department of Communication and Journalism, Massey University, New Zealand. ISBN 1170199

Kannai, Ruthi, Schild, Uri and Zeleznikow, John (2007) Modeling the evolution of legal discretion: an artificial intelligence approach. Ratio Juris , 20 (4). pp. 530-558. ISSN 09521917

Karanasios, Stan and Burgess, Stephen (2006) Exploring the internet use of small tourism enterprises : evidence from a developing country. Electronic Journal of Information Systems in Developing Countries, 27 (3). pp. 1-21. ISSN 16814835

Karanasios, Stergios, Sellitto, Carmine, Burgess, Stephen, Johanson, Graeme, Schauder, Don and Denison, Tom (2006) The Role of the Internet in Building Capacity: Small Businesses and Community Based Organisations in Australia. In: e-Business: How Far Have We Come. Victoria University, pp. 15-30. ISBN 9781862726703

Karanasios, Stergios and Burgess, Stephen (2005) An E-Readiness Model for Small Tourism Businesses in Developing Countries. In: E-Links: Community, Business and University. Victoria University, pp. 197-205. ISBN 1862726582

L

Lepa, Jerzy and Tatnall, Arthur (2008) Older People, the Internet and Virtual Communities. In: Encyclopedia of Networked and Virtual Organizations, Volume II. Information Science Reference, Hershey, PA, pp. 1102-1107. ISBN 9781599048857

Lloyd-Walker, Beverley, Lingard, Helen and Walker, Derek (2008) Project procurement and the quest for talent. In: Procurement Systems: A Cross-Industry Project Management Perspective. Taylor and Francis, Abingdon, UK, pp. 311-357. ISBN 9780415416061

Liu, Hong Cheu, Zeleznikow, John and Jamil, Hasan M (2006) Logic-based association rule mining in XML documents. Lecture Notes in Computer Science, 3842. pp. 97-106. ISSN 03029743

Lepa, Jerzy and Tatnall, Arthur (2006) Using Actor-Network Theory to Understanding Virtual Community Networks of Older People Using the Internet. Journal of Business Systems, Governance and Ethics, 1 (4). pp. 1-14. ISSN 18334318

Lepa, Jerzy and Tatnall, Arthur (2004) Portals for Older People in Regional Areas: The Greypath Virtual Community. In: Using Community Informatics to Transform Regions. Idea Group Publishing, pp. 209-222. ISBN 1591401321

M

Manning, Karen (2008) UNSPECIFIED UNSPECIFIED.

Manning, Karen (2008) UNSPECIFIED UNSPECIFIED.

McGrath, G. Michael (2008) A Decision Support System for Assessing Attitudes Towards Tourism Developments: A 'Social Network Analysis' Based Approach. In: Proceedings of the 13th Asian Pacific Decision Sciences Institute Conference. APDSI, pp. 1-10. ISBN 9781921291357

McCarthy, Brendan (2008) An Evaluation of an Online Programming Course. In: Innovation and Knowledge Management in Business Globalization. IBIMA, pp. 1-4. ISBN 0975339397

McGrath, Michael and Kuzic, Joze (2008) Decision making in complex, uncertain domains: a role for the 'Not So Expert' system? In: Proceedings of the 22nd ANZAM Conference 2008. Promaco Conventions, pp. 1-18. ISBN 1863081488

Mullen, Michael, Dinev, Tamara, Hopkins, John and Kehoe, Dennis (2008) Evidence of revenue equivalence in B2B open, reverse e-auctions and first price sealed bids. Journal of Global Business Management, 4 (1). ISSN 18173179

McGrath, Michael and Ali, Azwadi (2008) Extending the dual mediation hypothesis into investor relations websites: effects on investors' intents. In: Proceedings of the 22nd ANZAM Conference 2008. Promaco Conventions, pp. 1-21. ISBN 1863081488

Manning, Karen (2008) Strategy, Innovation and Managing Performance. In: The New 21st Century Workplace. Heidelberg Press, Heidelberg Victoria, pp. 131-138. ISBN 9781920889340

McCarthy, Brendan (2008) Teaching Computer Programming Online: Success Factors and Administrative Challenges. In: International conference and workshop on e-Learning strategies: Edutainment & Exhibition on e-Learning product and service providers, 7-11 March 2008, Bangkok, Thailand.

McCarthy, Brednan (2008) Teaching an Information Systems Unit Online: Identifying Challenges and Success Factors. In: Proceedings of International Conference on Business and Information. ATISR, pp. 1-7. ISBN 17299322

McGrath, Michael (2007) Towards Improved Business Planning Decision Support for Small-to-Medium Tourism Enterprise Operators. In: Information and Communication Technologies in Support of the Tourism Industry. Idea Group Publishing, pp. 215-241. ISBN 9781599041599

McGrath, Michael (2007) The identification of ICT gaps and needs within the Australian tourism industry. Information Technology in Hospitality, 4 (4). pp. 161-178. ISSN 15459535

McGrath, Michael and Abrahams, Brooke (2007) A semantic portal for the tourism and hospitality industry: its design, use and acceptance. International Journal of Internet and Enterprise Management, 5 (2). pp. 178-196. ISSN 14761300

McGrath, Michael and Abrahams, Brooke (2006) Ontology-based website generation and utilization for tourism services. Information Technology in Hospitality, 4 (2-3). pp. 93-106. ISSN 15459535

More, Elizabeth and McGrath, Michael (2003) Encouraging E-Commerce Collaboration Through Seed Funding Consortia. Australian Journal of Communication, 30 (2). pp. 33-45. ISSN 08116202

Martin, Bill and Sellitto, Carmine (2003) Internet Diffusion and Knowledge Intensive Enterprises in the Victorian Wine Cluster. The International Journal of Knowledge, Culture and Change Management, 3. pp. 707-719. ISSN 144709524

McGrath, Michael and More, Elizabeth (2003) Towards Advanced Destination and Marketing Systems for the Australian Tourism Industry. In: Proceedings of the 4th International Conference for the Advancement of Organisational Excellence. RMIT University, pp. 1-6. ISBN 0975154702

O

Oatley, Giles, Ewart, Brian and Zeleznikow, John (2006) Decision support systems for police: lessons from the application of data mining techniques to 'soft' forensic evidence. Artificial Intelligence and Law, 14 (1-2). pp. 35-100. ISSN 09248463

Oh, K, Bose, Sanjoy and Billington, Nick (2003) A Cross-Sectional Analysis of Value-Drivers in the Knowledge Economy. International Journal of Knowledge, Culture and Change Management, 3. ISSN 14479524

P

Pliaskin, Alex and Tatnall, Arthur (2005) Developing a portal to build a business community. In: Web Portals: The New Gateway to Internet Information and Services. Idea Group, Hershey, PA, pp. 335-348. ISBN 159140438X

R

Reyes, Gina and Gabb, Roger (2005) Using ICT in a problem-based learning approach: a student and teacher perspective. In: Information and Communication Technologies and Real-Life Learning. IFIP - the International Federation for Information Processing (182). Springer, New York, pp. 111-121. ISBN 0387259961

S

Shee, Himanshu Kumar and Nand, Alka (2008) Competitiveness Evaluation of the Manufacturing Sector: An Empirical Investigation. In: Manufacturing Fundamentals: Necessity and Sufficiency. POM Tokyo, pp. 38-49. ISBN 9784883616466

Stewart, Deb and Waddell, Di (2008) Knowledge Management: The Fundamental Component for Delivery of Quality. Total Quality Management, 19 (9). pp. 987-996. ISSN 14783363

Shackleton, Peter and Bentley, John (2008) On the road to ITIL: certification in an Australian undergraduate degree. The Proceedings of the Information Systems Education Conference, 25. pp. 1-14. ISSN 1542-7382

Stewart, Deb (2008) Post Graduate Student Experiences of Narrative Methodologies in Understanding Organisational Change. In: Proceedings of the International Conference on Business and Management Education Bangkok. icbme.bangkok, Online-. ISBN 978605304243

Sadler, Ian and Wilden, Daniell (2008) The Process of Execution of Supply Chain Functional Strategy : A review of knowledge of content and process. In: Proceedings of 13th International Symposium on Logistics (ISL 2008): Integrating the Global Supply Chain. Nottingham University Business School, Nottingham, UK, pp. 724-731. ISBN 978 0 85358 219 9

Sandy, Geoff (2008) The Reasonable Adult and Community Standards. In: Fifth Australian Institute of Computer Ethics Conference. Deakin University, pp. 10-17. ISBN 9781741561005

Sadler, Ian (2008) The Application of a Double-Bell Model Concept of Supply Chain Management in Entire Chains. In: Euroma 2008 Conference Proceedings. University of Netherlands, pp. 1-9.

Stolarski, Piotr, Tomaszewski, Tadeusz, Zeleznikow, John and Abramowicz, Witold (2008) A description of legal interpretations in risk management with the use of ontology alignment formalisms. Expanding the Horizons of ODR: Proceedings of the 5th International Workshop on Online Dispute Resolution, in conjunction with the 21st International Conference on Legal Knowledge and Information Systems, 430. pp. 73-83. ISSN 1613-0073

Shee, Himanshu Kumar, Foley, Patrick and VanGramberg, Bernadine (2008) The relationship between operations capability and firm competitiveness. International Journal of Global Business and Competitiveness, 3 (1). pp. 19-30. ISSN 09734619

Sellitto, Carmine (2007) The Contribution of Wine Tourism, Taxation Rebates and an Industry Cluster Environment to the Australian Wine Industry Success Story. Global Business and Economics Anthology, 1 (2007). pp. 488-499. ISSN 15531392

Sellitto, Carmine, Burgess, Stephen and Hawking, Paul (2007) Information quality attributes associated with RFID-Derived benefits in the retail supply chain. international Journal of Retail and Distribution Management, 35 (1). pp. 69-87. ISSN 09590552

Sellitto, Carmine and Burgess, Stephen (2007) Planning and implementing the websites of Australian SMTEs. Information Technology and Tourism, 9 (2). pp. 115-132. ISSN 10983058

Sellitto, Carmine and Burgess, Stephen (2007) A Study of a Wine Industry Internet Portal. In: Encyclopaedia of Portal Technologies and Applications. Information Science Reference, pp. 979-984. ISBN 9781591409892

Sellitto, Carmine (2007) A Study of journal publication diversity within the Australian information systems sphere. Australasian Journal of Information Systems, 14 (2). pp. 19-42. ISSN 13262238

Sellitto, Carmine and Carbone, Daniel (2007) Success factors associated with health information systems implementation: a Study of an Australian regional hospital. Journal of Business Systems, Governance and Ethics, 2 (4). pp. 39-54. ISSN 18334318

Sellitto, Carmine (2007) A study of publication performance in ACPHIS identified journals. In: Proceedings of the 18th Australasian Conference on Information Systems: Research, Relevance and Rigour: Coming of Age (ACIS 2007). University of Southern Queensland, pp. 294-303. ISBN 9780909756963

Sellitto, Carmine (2006) E-Marketing and Website Practices: A Study of Small Australian Wineries. In: Proceedings of the International Association for Development of the Information Society International Conference e-Society 2006. IADIS Press/Trinity College Dublin, pp. 328-335. ISBN 972892416X

Sellitto, Carmine (2006) Improving winery survey response rates: lessons from the Australian wine industry. International Journal of Wine Marketing, 18 (2). pp. 150-152. ISSN 09547541

Stranieri, Andrew and Zeleznikow, John (2006) Knowledge Discovery from Legal Databases: Using Neural Networks and Data Mining to Build Legal Decision Support System. In: Information Technology and Lawyers: Advanced Technology in the Legal Domain from Challenges to Daily Routine. Springer, pp. 81-117. ISBN 1402041462

Sellitto, Carmine and Burgess, Stephen (2006) Planning for the web sites of hostels in Melbourne, Australia. International Journal of Cases on Electronic Commerce, 2 (4). pp. 55-64. ISSN 15480623

Shackleton, Peter, Fisher, Julie and Dawson, Linda (2006) e-Government services in the local government context : an Australian case study. Business Process Management Journal, 12 (1). pp. 88-100. ISSN 14637154

Sandy, Geoff and Davey, Bill (2005) Data Quality in Educational Systems for Decision Makers. In: Information Technology and Educational Management in the Knowledge Society. Springer, pp. 111-120. ISBN 0387240446

Sandy, Geoff and Davey, Bill (2005) Data Quality in Educational Systems for Decision Makers. In: Information Technology and Educational Management in the Knowledge Society. Springer, pp. 111-120. ISBN 0387240446

Sellitto, Carmine and Wenn, Andrew (2005) Emerging practices and standards for designing business web sites: recommendations for developers. In: Issues of Human Computer Interaction. IRM Press, Hershey, pp. 85-109. ISBN 1591402352

Sandy, Geoff and Darbyshire, Paul (2005) From Graduate to Undergraduate: Translating a Successful Online Graduate Model for Undergraduate Teaching. In: Information and Communication Technologies and Real-Life Learning: New Education for the Knowlege Society. Springer, pp. 73-83. ISBN 0387259961

Shackleton, Peter, Fisher, Julie and Dawson, Linda (2005) From dog licences to democracy: local government approaches to e-service delivery in Australia. In: Proceedings of the 13th European Conferene on Information Systems: Information Systems in a Rapidly Changing Economy. Institute for Management of Information Systems, pp. 1-13. ISBN 3937195092

Sellitto, Carmine and McKenzie, Mark (2005) Marketing Features of Small Winery Websites: Best Practices of Early Internet Adopting Australian Wineries. In: Second Annual International Wine Marketing Symposium, 8-9 July 2005, Sonoma County, California, USA.

Sandy, Geoff (2005) Protection of Minors from Harmful Internet Content. In: Information Security and Ethics. IRM Press, pp. 139-156. ISBN 1591402344

Sellitto, Carmine and Burgess, Stephen (2005) Towards a weighted average framework for evaluating the quality of web-located health information. Journal of Information Science, 31 (4). pp. 260-272. ISSN 01655515

Sellitto, Carmine (2005) The impact of impermanent Web-located citations: A study of 123 scholarly conference publications. Journal of the American Society for Information Science and Technology, 56 (7). pp. 695-703. ISSN 15322882

Stein, Andrew, Nikakis, Con, Bentley, John and Jovanovic, Robert (2005) The industry and education nexus. In: Information and Communication Technologies and Real-Life Learning. Springer, pp. 255-262. ISBN 0387259961

Sellitto, Carmine (2005) A study of emerging tourism features associated with Australian winery websites. Information Technology and Tourism, 7 (3/4). pp. 157-170. ISSN 10983058

Sellitto, Carmine and Burgess, Stephen (2004) Driving Regional Partnerships: An Example of Clusters and Internet Portals from the Australian Wine Industry. In: Proceedings of the 27th National Conference of the Institute for Small Business Affairs. Institute for Small Business Affairs, pp. 1-13. ISBN 1900862700

Sandy, Geoff and Liaskos, Jim (2004) An Evaluation of Internet Use Policies of Victorian Local Government. Australian Journal of Public Administration, 63 (4). pp. 90-100. ISSN 03136647

Sellitto, Carmine (2004) Internet Adoption by Australian Wineries: Perceived Benefits and Direct Marketing. International Journal of Wine Marketing, 16 (3). pp. 58-72. ISSN 09547541

Stein, Andrew, Hawking, Paul and Wyld, David (2003) The 20% Solution: A Case Study on the Efficacy of Reverse Auctions. Management Research News, 26 (5). pp. 1-20. ISSN 01409174

Stein, Andrew and Hawking, Paul (2003) B2E Portal Maturity: An Employee Self-Service Case Study. In: AusWeb03 : changing the way we work : proceedings of AusWeb03, the ninth Australian World Wide Web Conference. Southern Cross University, pp. 33-44. ISBN 1863844937

Stein, Andrew (2003) Preparation for e-Learning: An Australian Study (2001). In: Virtual Education. IRM Press, pp. 140-155. ISBN 193177739X

Sandy, Geoff and Darbyshire, Paul (2003) User Types and Filter Effectiveness: A University Case Study. In: Current Security Management and Ethical Issues of Information Systems. IRM Press, pp. 133-147. ISBN 1931777438

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Tippet, John and Kluvers, Ron (2008) An Analysis of the Concept of Accountability. In: UNSPECIFIED.

Tippet, John and Kluvers, Ron (2008) An Analysis of the Concept of Accountability. In: Ninth International Business Research Conference, 24/11/08, Melbourne, Victoria, Australia.

Tatnall, Arthur and Davey, Bill (2008) Computer Education Support Structures in Victorian Schools in the 1980s. In: History of Computing and Education - 3. Springer, New York, USA, pp. 1-22. ISBN 9780387096568

Tatnall, Arthur (2008) Factors Affecting the Adoption of ICT Curriculum Innovations and Educational Technology. In: Human Capital Development for Progress. Information Technology Institute (Egypt), pp. 11-16. ISBN 9781424429295

Tatnall, Arthur and Pliaskin, Alex (2007) The Demise of a Business-to-Business Portal. In: Architecture of Reliable Web Applications Software. Idea Group, pp. 147-171. ISBN 1599041847

Tatnall, Arthur and Burgess, Stephen (2007) Experiences in Building and Using Decision-Support Systems in Postgraduate University Courses. Interdisciplinary Journal of Information, Knowledge and Management, 2 (1). pp. 33-42. ISSN 15551229

Tatnall, Arthur (2007) Innovation translation in a university curriculum: a study informed by actor-network theory. Heidelberg Press, Heidellberg Vic. ISBN 9781920889241

Tatnall, Arthur (2007) Innovation, Lifelong Learning and the ICT Professional. In: Education, Training and Lifelong Learning. IFIP, pp. 93-101. ISBN 97891882289

Tatnall, Christopher and Tatnall, Arthur (2007) Using Educational Management Systems to Enhance Teaching and Learning in the Classroom. In: Knowledge Management for Educational Innovation. Springer, pp. 75-82. ISBN 9780387693101

Tatnall, Arthur (2006) Curriculum cycles in the history of information systems in Australia. Heidelberg Press, Heidelberg, Vic. ISBN 9781920889104

Tatnall, Arthur and Davey, Bill (2006) Early computer awareness courses in Australian secondary schools: curricula from the late 1970s and early 1980s. In: History of Computing and Education 2 (HCE2): : Ifip 19th World Computer Congress, WG 9.7/ Tc 9 History of Computing, Proceedings of the Second Conference on the History of Computing and Education, August 21-24, Santiago, Chile. Springer, Dordrecht, pp. 107-116. ISBN 9780387346373

Tatnall, Arthur and Burgess, Stephen (2006) Innovation Translation and E-Commerce in SMEs. In: Encyclopedia of E-Commerce, E-Government, and Mobile Commerce. Idea Group Reference, pp. 631-635. ISBN 1591407990

Tatnall, Arthur, Burgess, Stephen and Singh, Mohini (2006) Small Business and Regional Portals. In: Encyclopedia of E-Commerce, E-Government, and Mobile Commerce. Idea Group Reference, pp. 1016-1021. ISBN 1591407990

Tatnall, Arthur and Burgess, Stephen (2005) Actor-Network Theory and the Adoption of E-Commerce in SMEs. In: Encyclopedia of Information Science and Technology: Volume I-V. Idea Group, pp. 38-41. ISBN 159140553X

Tastle, William, White, Bruce and Shackleton, Peter (2005) E-Learning in higher education: the challenge, effort and return on investment. International Journal on E-Learning Corporate, Government, Healthcare and Higher Education, 4 (2). pp. 241-251. ISSN 15372456

Tatnall, Arthur and Davey, Bill (2005) Ecological Models and Information Systems Curriculum. In: Encyclopedia of Information Science and Technology: Volume I-V. Idea Group, pp. 946-950. ISBN 159140553X

Tatnall, Arthur (2005) In Real-Life Learning, What is Meant by 'Real'? In: Information and Communication Technologies and Real-Life Learning. Springer, pp. 143-150. ISBN 0387259961

Tatnall, Arthur (2005) Modelling technological change in small business. In: Encyclopedia of Information Science and Technology: Volume I-V. Idea Group Reference, Hershey, Pa, pp. 2007-2011. ISBN 159140553X

Tatnall, Arthur and Davey, Bill (2005) A New Spider on the Web: Modelling the Adoption of Web-Based Training. In: E-Training Practices for Professional Organizations. Kluwer Academic Publishers, pp. 307-314. ISBN 1402077564

Tatnall, Arthur and Reyes, Gina (2005) Teaching IT project management to postgraduate business students: a practical approach. Information Technology Education, 4. pp. 153-166. ISSN 15479714

Tatnall, Arthur and Pliaskin, Alex (2005) Technological Innovation and the Non-Adoption of a B-B Portal. In: Electronic Proceedings of the Second International Conference on Innovations in Information Technology (IIT'05), 26-28 September 2005, Dubai.

Tatnall, Arthur (2005) Technological change in small organisations: an innovation translation perspective. International Journal of Knowledge, Culture and Change Management, 4 (1). pp. 755-761. ISSN 14479524

Tatnall, Arthur (2005) To Adopt or Not to Adopt Computer-Based School Management Systems? An ITEM Research Agenda. In: Information Technology and Educational Management in the Knowledge Society. Springer, pp. 199-207. ISBN 0387240446

Tatnall, Arthur and Davey, Bill (2005) An actor network approach to informing clients through portals. The Journal of Issues in Informing Science and Information Technology, 2 (1). pp. 771-779. ISSN 15475840

Tatnall, Arthur, Burgess, Stephen and Singh, Mohini (2004) Community and Regional Portals in Australia: A Role to Play for Small Businesses? In: Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications. Idea Group Publishing, pp. 307-323. ISBN 1591401461

Tatnall, Arthur and Davey, Bill (2004) Streams in the History of Computer Education in Australia. In: History of Computing Education. Kluwer Academic Publishers, pp. 83-90. ISBN 1402081359

Tatnall, Arthur and Burgess, Stephen (2004) Using Actor-Network Theory to Identify Factors Affecting the Adoption of E-Commerce in SMEs. In: E-Business Innovation and Change Management. IRM Press, pp. 152-169. ISBN 1591402131

Tatnall, Arthur (2003) Actor-Network Theory as a Socio-Technical Approach to Information Systems Research. In: Socio-Technical and Human Cognition Elements of Information Systems. Information Science Publishing, pp. 266-283. ISBN 1591401046

Tatnall, Arthur and Davey, Bill (2003) ICT and Training: A Proposal for an Ecological Model of Innovation. Educational Technology and Society, 6 (1). pp. 14-17. ISSN 14364522

Tatnall, Arthur and Pitman, Allan (2003) Information Technology and Control in Educational Management. In: Management of Education in the Information Age: The Role of ICT. Kluwer Academic Publishers, pp. 73-82. ISBN 1402074301

Tatnall, Arthur and Davey, Bill (2003) Modelling the Adoption of Web-Based Mobile Learning - An Innovation Translation Approach. In: Advances in Web-Based Learning - ICWL 2003. Springer-Verlag, pp. 433-441. ISBN 3540407723

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Van Gramberg, Bernadine (2008) Consultants in Conflict: New Actors in Australia's Evolving Industrial Relations System. In: New Employment Actors, Developments from Australia. Peter Lang, Bern, Switzerland, pp. 245-266. ISBN 9783039114610

Vincent, Andrew, Sourdin, Tania and Zeleznikow, John (2007) Criminal Sentencing, Intuition and Decision Support. In: Advances and innovations in systems, computing science and software engineering. Springer, pp. 41-46. ISBN 9781402062636

Vincent, Andrew and Zeleznikow, John (2007) The desocialization of the courts, sentencing decision support and plea bargaining. International Review of Law, Computers and Technology, 21 (2). pp. 157-175. ISSN 13600869

Vincent, Andrew, Sourdin, Tania and Zeleznikow, John (2006) Criminal Sentencing, Intuition and Decision Support. In: Advances and Innovations in Systems, Computing Science and Software Engineering. Institute of Electrical and Electronic Engineering, pp. 41-46. ISBN 9781402062643

Vincent, Andrew and Zeleznikow, John (2005) Discretionary Judicial Sentencing Decision Making and Online Decision Support. In: proceedings of the 6th International We-B (Working for E-Business) Conference, 23 - 25 November 2005, Melbourne, Australia.

Vincent, Andrew and Zeleznikow, John (2005) Toulmin-Based Computational Modelling of Judicial Discretion in Sentencing. In: The Uses of Argument , Ontario Society for the Study of Argumentation. McMaster University, pp. 465-475. ISBN 0968346146

W

Weller, Stephen and Van Gramberg, Bernadine (2008) Facilitating Change and Fostering Involvement: A Study of the Australian Higher Education Sector. In: 22nd AIRAANZ conference, 6-8 February 2008, Melbourne, Australia.

Waddell, Di and Stewart, Deb (2008) Knowledge Management as Perceived by Quality Managers. The TQM Journal, 20 (1). pp. 31-44. ISSN 17542731

Waite, Alice and Darbyshire, Paul (2008) Utilization of fuzzy logic for music selection based on mood. In: Proceedings of the 7th Annual ISOneWorld Conference. Information Institute, pp. 1-11. ISBN 9781935160007

Watters, Robyn and McGrath, Michael (2008) A modelling approach for dependency management: a case study. In: Proceedings of the 22nd ANZAM conference 2008. Promaco Conventions, pp. 1-18. ISBN 1863081488

Wickramasinghe, Nilmini, Tumu, Srinnath, Bali, Rajeev K and Tatnall, Arthur (2007) Using Actor Network Theory (ANT) as an analytic tool in order to effect superior PACS implementation. International Journal of Networking and Virtual Organisations, 4 (3). pp. 257-279. ISSN 14709503

Wickramasinghe, Nilmini, Bali, Rajeev K and Tatnall, Arthur (2007) Using actor network theory to understand network centric healthcare operations. International Journal of Electronic Healthcare, 3 (3). pp. 317-328. ISSN 17418453

Wenn, Andrew and Burgess, Stephen (2005) IS pesearch, practical outcomes, real world practice: making sustainable links between communities. Information Technology, Theory and Application, 7 (1). pp. 23-32. ISSN 15324516

Z

Zeleznikow, John (2008) Beyond Interest Based Bargaining: Incorporating Interests and Fairness in the Development of Negotiation Support Systems. Proceedings of the 5th International Workshop on Online Dispute Resolution, in conjunction with the 21st International Conference on Legal Knowledge and Information Systems, 430. pp. 37-50. ISSN 1613-0073

Zhang, Wusheng, King, Brian and Zeleznikow, John (2008) Environmental Considerations in Customer Complaint Knowledge Management in Hotels. In: The New 21st Century Workplace. Heidelberg Press, Heidelberg, Victoria, pp. 37-45. ISBN 9781920889340

Zeleznikow, John, Bellucci, Emilia, Vincent, Andrew and Mackenzie, Geraldine (2007) Bargaining in the Shadow of a Trial: Adding Notions of Fairness to Interest-Based Negotiation in Legal Domains. In: Proceedings of INFORMS Group Decision and Negotiation Meeting 2007. Concordia University, pp. 451-475. ISBN 9780889474543

Zhang, Wusheng, Zeleznikow, John and King, Brian (2007) Developing a knowledge enabled customer complaint management model. In: Conference of Australian University Tourism and Hospitality Educators. CAUTHE, 131-CD. ISBN 9780646469980

Zeleznikow, John and Vincent, Andrew (2007) Providing decision support for negotiation: the need for adding notions of fairness to those of interests. University of Toledo Law Review, 38 (4). pp. 1199-1240. ISSN 00420190

Zeleznikow, John (2006) Legal Knowledge Management. In: Encyclopedia of Knowledge Management. Idea Group, pp. 578-582. ISBN 1591405734

Zeleznikow, John (2006) Legal Knowledge Management. In: Encyclopedia of Knowledge Management. Idea Group, pp. 578-582. ISBN 1591405734

Zeleznikow, John (2006) Using Toulmin Argumentation to Support Dispute Settlement in Discretionary Domains. In: Arguing on the Toulmin Model: New Essays in Argument Analysis and Evaluation. Springer, pp. 261-272. ISBN 1402049374

Zeng, Yiming, Wang, Ruili, Zeleznikow, John and Kemp, Elizabeth (2006) A knowledge representation model for the intelligent retrieval of legal cases. International Journal of Law and Information Technology, 15 (3). pp. 299-319. ISSN 14643693

Zeleznikow, John (2005) Using Toulmin Argumentation to Develop an On-Line Dispute Resolution Environment. In: The Uses of Argument Ontario Society for the Study of Argumentation. McMaster University, pp. 505-514. ISBN 0968346146

Zeleznikow, John and Bellucci, Emilia (2004) Building Negotiation Decision Support Systems by Integrating Game Theory and Heuristics. In: The 2004 IFIP International Conference on Decision Support Systems (DSS2004) Conference Proceedings. Monash University, pp. 872-880. ISBN 0732622697

Zeleznikow, John and Bellucci, Emilia (2004) Building negotiation decision support systems by integrating game theory and heuristics. In: Proceedings of the 2004 IFIP International Conference on Decision Support Systems. UNSPECIFIED, pp. 872-880.

Zhang, Wusheng and Zeleznikow, John (2004) An Integrative Approach for Developing Online Dispute Resolution. In: E-Commerce 2004. IAIDIS, pp. 106-113. ISBN 9729894787

Zeleznikow, John (2003) Using Negotiation Support Systems to Reduce Legal Risk. The Arbitrator and Mediator, 22 (1). pp. 23-34. ISSN 14460548

Zeleznikow, John (2002) Using Web-based Legal Decision Support Systems to Improve Access to Justice. Information and Communications Technology Law, 11 (1). pp. 15-33. ISSN 13600834

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