Items where Subject is "Hospitality, Tourism and Marketing"

A

Ali, Shameem (2010) Factors that contribute to starting and growing home based businesses. Academy of Taiwan Business Management Review, 6 (3). pp. 62-69. ISSN 18130534

Ali, Shameem and Garma, Romana (2010) Werribee Park Market Research Report: Reconnecting with Communities. Other. Victoria University, Victoria, Australia.

Assaf, Albert (2009) Are US Airlines really in crisis? Tourism Management, 11 (6). pp. 1-6. ISSN 0261-5177

Assaf, Albert (2009) Bootstrapped scale efficiency measures of UK Airports. Journal of Air Transport Management, 3 (1). pp. 1-3. ISSN 09696997

Assaf, Albert, Pestana Barros, Carlos and Josiassen, Alexander (2009) Hotel efficiency: a bootstrapped metafrontier approach. International Journal of Hospitality Management, 5 (32). pp. 154-168. ISSN 02784319

Assaf, Albert and Matawie, Kenan (2009) Improving the accuracy of DEA efficiency analysis: a bootstrap application to the health care foodservice industry. Applied Economics. pp. 1-12. ISSN 14664283

Ali, Shameem (2009) Indigenous Cultural Tourism at the Grampians: Benchmarking Visitor Satisfaction at Brambuk - the National Parks and Cultural Centre. Indigenous Cultural Tourism At The Grampians: Benchmarking Visitor Satisfaction at Brambuk - the National Park and Cultural Centre. pp. 1-59.

Assaf, A and Matawie, K (2009) Overcoming the limitations of efficiency modeling in the health care foodservice industry. Journal of Economic Studies, 36 (6). pp. 571-582. ISSN 01443585

Assaf, A and Matawie, K (2009) A two-stage approach to efficiency modeling: An application to the Australian hospital food production industry. Journal of Hospitality and Tourism Research, 33 (3). pp. 284-304. ISSN 10963480

Assaf, Albert, Matawie, Kenan and Mitchell, Jim (2008) A Two-Stage Approach in Assessing the Level of Economic Performance: A Combination of Stochastic Frontier and Mimic Model. In: Tourism and Hospitality Research, Training and Practice: 'Where the bloody hell are we?'. Council for Australian University Tourism and Hospitality Education (CAUTHE), Australia, pp. 1-11. ISBN 9781921291333

Assaf, Albert (2008) Accounting for Size in Efficiency Comparisons of Airports. Journal of Air Transport Management, 10 (4). pp. 1-3. ISSN 09696997

Ali, Shameem and Ho, Henry Wai Leong (2008) Adoption of Mobile eLearning (MeL): Experiences of Polytechnic Students in Singapore. In: 31st Annual HERDSA Conference.

Assaf, Albert and Matawie, Kenan (2008) A Bootstrapped Metafrontier Model. Applied Economic Letters, online (online). pp. 1-5. ISSN 14664291

Assaf, Albert and Matawie, Kenan (2008) Cost Efficiency Modelling in Health Care Foodservice Operations. International Journal of Hospitality Management, 27 (4). pp. 604-613. ISSN 02784319

Assaf, A and Matawie, K (2008) Cost efficiency modeling in health care foodservice operations. International Journal of Hospitality Management, 27 (4). pp. 604-613. ISSN 02784319

Ali, Shameem (2008) Factors Influencing Student Choice of Smaller Regional University Campuses. Journal of Academy of Taiwan Business Management Review, 4 (2). pp. 148-155. ISSN 18130534

Assaf, Albert, Matawie, Kenan and Blackman, Deborah (2008) Operational Performance of Health Care Foodservice Systems. International Journal of Contemporary Hospitality Management, 20 (2). pp. 215-227. ISSN 17465664

Ali, Shameem and Miller, Stephanie (2007) Student Choice in the Australian Tertiary Education Environment. In: 2007 Oxford Business and Economics Conference. St Hughs College, pp. 1-21. ISBN 9780974244173

Ali, Shameem and Ho, Henry (2007) Using assessment tasks to shift focus to learning rather than evaluating students. Journal of American Academy of Business, Cambridge, 11 (1). pp. 269-274. ISSN 15401200

Ali, Shameem and Lockstone, Leonie (2006) Tracking students to identify 'At Risk' attitudes and appropriate engagement practices. In: Proceedings of the Australian and New Zealand Academy of Marketing 2006. Queensland University of Technology, pp. 1-6. ISBN 1741071593

Arambewela, Rodney, Hall, John and Hede, Anne-Marie (2005) A comparative analysis of personal values of international postgraduate students from Asia studying in Australian universities: a cross-cultural study. In: Academy of Marketing Conference, 5-7 July 2005, Dublin Institute of Technology, Ireland.

Ali-Knight, J and Robertson, Martin (2004) Introduction to Arts, Culture and Leisure. In: Festival and Events Management: An Inrternational Arts and Culture Perspective. Elsevier Butterworth-Heinemann, pp. 3-13. ISBN 9780750058720

B

Brennan, Mike and Lees, Gavin (2010) A test of five methods for recruiting a radio diary ranel. Australasian Journal of marketing and Social Research, 18 (1). pp. 7-13. ISSN 18327362

Barros, C and Assaf, A (2009) Bootstrapped efficiency measures of oil blocks in Angola. Energy Policy, 37 (10). pp. 4098-4103. ISSN 03014215

Bergin-Seers, Suzanne and Mair, Judith (2009) Emerging Green Tourists in Australia: Their Behaviours and Attitudes. Tourism and Hospitality Research, 9 (2). pp. 109-119. ISSN 1467-3584

Brennan, Linda and Binney, Wayne (2009) Fear, guilt, and shame appeals in social marketing. Journal of Business Research, 63 (2). pp. 140-146. ISSN 01482963

Brennan, Linda, Binney, Wayne and McCrohan, Janelle (2009) Implanting sustainability in business strategies: CSR, Ethics or the Law? In: Sustainable Social Enterprise. Victoria Law School, VU, Melbourne, Australia, pp. 1-8. ISBN 9781862726857

Baum, Tom, Deery, Margaret, Hanlon, Clare, Lockstone, Leonie and Smith, Karen (2009) People and Work in Events and Conventions: A Research Perspective. CABI. ISBN 9781845934767

Bergin-Seers, Suzanne and Mair, Judith (2009) Pro-Environmental Tourists and their Views and Understandings of 'Green' Tourism Products. In: Sustainable Management and Marketing. ANZMAC, Melbourne, pp. 1-7. ISBN 1863081585

Boon, Paul, Fluker, Martin and Wilson, Nassima (2008) A Ten-Year Study of the Effectiveness of an Educative Programme in Ensuring the Ecological Sustainability of Recreational Activities in the Brisbane Ranges National Park, South-Eastern Australia. Journal of Sustainable Tourism, 16 (6). pp. 681-697. ISSN 09669582

Brennan, Linda and Binney, Wayne (2008) Concepts in conflict: social marketing and sustainability. Journal of Non Profit and Public Sector Marketing, 20 (2). pp. 261-282. ISSN 10495142

Brennan, Linda and Binney, Wayne (2008) 'I have to want to do it'. In: World Social Marketing Conference 2008, 29-30 September 2008, Brighton & Hove City, England.

Brennan, Linda and Binney, Wayne (2008) Is it Green Marketing, Greenwash or Hogwash? We need to know if we want to change things. In: Partnerships, Proof and Practice International Nonprofit and Social Marketing.

Brennan, Linda and Binney, Wayne (2008) Social Responsibility and Credit Availability. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Sydney, pp. 1-7. ISBN 1863081445

Brennan, Linda, Binney, Wayne and Grant, Sharon (2008) Sustainability: A Cross-Cultural Comparison of Attitudes and Behaviours. In: Managing and Marketing Organizations in An Era of Global Complexity. Academy of World Business Marketing & Management Development, pp. 555-561.

Brennan, Linda and Binney, Wayne (2008) The Redefining of Debt: Vulnerable Consumers and the Acceptance of Debt in Australia. In: 2008 Latin America Association For Consumer Research Conference. UTSA College of Business. ISBN 0915552620

Baum, Tom and Lockstone, Leonie (2008) Working with People at Tourism's Extreme Margins: A Review of Human Resources in Remote Destinations. In: CAUTHE: Tourism and Hospitality Reserach, Training and Practice: "Where the bloody hell are we?". Griffith University, Gold Coast, Queensland. ISBN 9781921291333

Baum, Tom and Lockstone, Leonie (2007) Volunteers and Mega Sporting Events: Developing a Research Framework. International Journal of Event Management Research, 3 (1). pp. 29-41. ISSN 18330681

Boonkaew, Sunthorn, Polonsky, Michael and Pearlman, Michael (2006) Defining the Domain of Corporate Social Responsibility (CSR) in Tourism Organisations: A Preliminary view from Stakeholders in Thailand's Accommodation Sector. In: CAUTHE 2006 Conference. Victoria University, pp. 1001-1016. ISBN 0975058517

Berno, Tracey and King, Brian (2006) Fiji Islands: Rebuilding Tourism in an Insecure World. In: Tourism, Security and Safety - From Theory to Practice. Elsevier, pp. 67-82. ISBN 9780750678988

Binney, Wayne, Hall, John and Oppenheim, Peter (2006) Understanding the components in social behavioural change: implications for non-profit organisation. The International Journal of Knowledge, Culture and Change Management, 5 (8). pp. 27-32. ISSN 14479524

Binney, Wayne, Hall, John and Oppenheim, Peter (2006) The nature and influence of motivation within the MOA framework : implications for social marketing. International Journal Non-Profit Volunteer Sector Marketing, 11 (4). pp. 289-301. ISSN 14654520

Binney, Wayne, Hall, John and Polonsky, Michael (2004) Developing Better Public Policy to Motivate Responsible Environmental Behavioiur - An Examination of Managers' Attitudes and Perceptions Towards Controlling Introduced Species. NonProfit and Public Sector Marketing, 12 (1). pp. 93-107. ISSN 10495142

Bennett, Michelle, King, Brian and Milner, Laura (2004) The Health Resort Sector in Australia: A Positioning Study. Journal of Vacation Marketing, 10 (2). pp. 122-137. ISSN 13567667

Brown, Rudolph and Junek, Olga (2004) LDCs and Global Tourism-Effects of Disastrous Events and the Role of Travel Advisories and the Media. ASEAN Journal on Hospitality and Tourism, 3 (1). pp. 41-50. ISSN 14122073

Binney, Wayne, Hall, John and Oppenheim, Peter (2003) An Evaluation of the Victorian Serrated Tussock Management Program. The State of Victoria, Department of Primary Industries. ISBN 1741064163

Binney, Wayne, Hall, John and Shaw, Mike (2003) A Further Development in Social Marketing Application of the MOA Framework and Behavioral Implications. Marketing Theory, 3 (3). pp. 387-408. ISSN 14705931

Binney, Wayne, Hall, John and Oppenheim, Peter (2003) Knowledge Enhancement in the Change Process Social Marketing and Attitude Change Leading to Improved Environmental Behaviour. The International Journal of Knowledge, Culture and Change Management, 3 . ISSN 144709524

C

Carlsen, J, Ali-Knight, J and Robertson, M (2007) AccessA Research Agenda for Edinburgh Festivals. Event Management, 11 (1). pp. 3-11. ISSN 15259951

Chartrungruang, B.O, Turner, L, King, Brian and Waryszak, R (2006) Customer Satisfaction, Training and TQM. A comparative Study of Western and Thai Hotels. Journal of Human Resources In Hospitality and Tourism, 5 (1). pp. 51-75. ISSN 15332845

Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2005) Strategies to Improve the Probability of Winning A Lottery: Gamblers and their Illusions of Control. In: EACR Conference 2005. European Advances in Consumer Research, pp. 1-5. ISBN 0915552558

Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2005) The role of affective expectations in memory for a service encounter. Journal of Business Research, 58. pp. 1419-1425. ISSN 01482963

Cowley, E, Farrell, C and Edwardson, M (2004) Affective Expectations and Uncertainty Orientation: When do Affective Expectations Stop Influencing Affective Reactions? Advances in Consumer Research, 31. p. 140. ISSN 00989258

Cowley, E, Farrell, C and Edwardson, M (2004) A New Classification of Uncertainty Orientation: Exploring the Susceptibility to the Hindsight Bias in a Gambling Context. Advances in Consumer Research, 31. ISSN 00989258

D

Deery, Margaret, Jago, Leo and Mair, Judith (2009) Dealing With Change: The Impacts of Seasonality on Tourism Operators. In: See Change Tourism and Hospitality in a Dynamic World. PROMACO Conventions. ISBN 1863081526

Davidson, Michael, Wang, Ying and King, Brian (2008) Critical Issues in the Australian Chinese Student Market. In: Cultural And Event Tourism: Issues and Debates. Akdeniz University, pp. 1-17.

Davidson, Michael and King, Brian (2008) The purchasing experience of Chinese tourism and hospitality students in Australia. Journal of Hospitality and Tourism Education, 20 (1). pp. 30-37. ISSN 10963758

Dann, Stephen, Harris, Phil, Sullivan Mort, Gillian, Fry, Marie-Louise and Binney, Wayne (2007) Reigniting the fire: A contemporary research agenda for social, political and Non-Profit marketing. Journal of Public Affairs, 7 (3). pp. 291-304. ISSN 14791854

Dwyer, Larry, King, Brian and Prideaux, Bruce (2007) The effects of restrictive business practices on Australian inbound package tourism. Asia-Pacific Journal of Tourism Research, 12 (1). pp. 47-64. ISSN 10941665

Dolnicar, Sara and Fluker, Martin (2003) Behavioural Market Segments Among Surf Tourists - Investigating Past Destination Choice. Journal of Sport Tourism, 8 (4). pp. 333-343. ISSN 14616688

E

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2008) The Dynamics of Successful Events - The Experts' Perspective. In: Events and Festivals: Current Trends and Issues. Routledge/Taylor & Francis, Abingdon, Oxon, UK, pp. 122-134. ISBN 0415449189

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2007) The dynamics of successful events - the experts perspective. Managing Leisure, 12 (3). pp. 223-235. ISSN 13606719

F

Fluker, Martin and Deery, Margaret (2003) Condoms In The First Aid Kit: River Guides, Clients and Sex. In: Sex and Tourism - Journeys of Romance, Love and Lust. Haworth Hospitality Press, pp. 109-118. ISBN 0789012022

G

Grant, K and Nasution, Hanny (2009) Examining the Marketing - Sales Relationships and its Implications for Business Performance. In: Proceedings of ANZMAC 2009. ANZMAC, pp. 1-8.

Grant, K, Laney, R, Nasution, Hanny and Pickett, B (2009) The Role of Management Control to Australian SMEs Sales Effectiveness. In: Proceedings of ANZMAC 2009. ANZMAC, pp. 1-8.

Grant, Ken, Laney, Richard, Nasution, Hanny and Pickett, Bill (2008) Sales Organisation Effectiveness - Leaders versus Laggards: The Role of Market Orientation and Entrepreneurial Orientation. In: Proceedings of ANZMAC 2008. ANZMAC, pp. 1-8.

Garma, Romana and Robertson, Nichola (2008) Website Quality for Leisure Products: Dimensions and Consequences. In: EIRASS. EIRASS, Netherlands, pp. 1-7. ISBN 9789068141726

Grant, Ken, Laney, Richard, Nasution, Hanny and Pickett, Bill (2008) The sum of sales: SME marketing. Monash Business Review (24). pp. 19-20. ISSN 18334091

Garma, Romana, Bove, Liliana and Bratton, Virginia (2007) Custome organizational citizenship behaviour: a coping mechanism in the stressor-strain-psychological job outcomes model. In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance. University of Otago, pp. 2557-2565. ISBN 9781877156299

Garma, Romana and Junek, Olga (2006) Evaluating Website Quality of Tourism Websites A Study of Australian and Malaysian Consumers. In: Proceedings of the CAUTHE Conference 2006. Victoria University, pp. 1745-1754. ISBN 0975058517

Gillet, Susan and Whitelaw, Paul (2003) The Development of Reflective Hospitality Managers. In: Proceedings of the Council of Australian Univeristy Tourism and Hospitality Education Conference. Southern Cross University. ISBN 1863844899

Gillet, Susan and Morda, Romana (2003) Effective Leadership In Tourism and Hospitality Organisations in the 21st Century. In: Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry. Nova Science, pp. 599-630. ISBN 1590336305

H

Hede, Anne-Marie (2010) Attending ANZAC day events: Lived experiences in the new millenium. In: Reflections on ANZAC day from one millenium to the next. Heidelberg Press, pp. 175-185. ISBN 9781920889418

Hede, Anne-Marie (2010) Co-Editor of Tourism Culture and Communication. UNSPECIFIED.

Holmes, Kirsten, Smith, Karen, Lockstone-Binney, Leonie and Baum, Tom (2010) Developing the dimensions of tourism volunteering. Leisure Sciences, 32 (3). pp. 255-269. ISSN 01490400

Hede, Anne-Marie and Kellett, Pamm (2010) Exploring the roles of new media and IMC for special events. In: Transformational Marketing: Proceedings of Academy of Marketing Conference.

Hall, John, O'Mahony, Barry and Vieceli, Julian (2010) Managing the sporting events environment: An empirical model of attendance motivations. In: Transformational Marketing: Proceedings of Academy of Marketing Conference. Academy of Marketing, Coventry, UK, pp. 67-77.

Hede, Anne-Marie and Rentschler, Ruth (2010) Reflections on ANZAC Day from one milenium to the next. Heidelberg Press. ISBN 9781920889418

Hede, Anne-Marie, Thyne, Maree and White, Tabitha (2010) Sources for authentic visitor experiences: preliminary findings from museums in Australia. In: AM2010 Transformational Marketing: Proceedings of Academy of Marketing Conference. Academy of Marketing, pp. 61-66.

Huang, Hsun (Tony), Binney, Wayne and Hede, Anne-Marie (2010) Strategic Marketing of Educational Institutions. In: Doing more with less. University of Canterbury, Christchurch, NZL. ISBN 9780473178192

Hall, John, O'Mahony, Barry and Vieceli, Julian (2010) An empirical model of attendance factors at major sporting events. International Journal of Hospitality Management, 29 (2). pp. 328-334. ISSN 02784319

Hede, Anne-Marie and Thyne, Maree (2010) A journey to the authentic: museum visitors and their negotiation of the inauthentic. Journal of Marketing Management, 26 (7). pp. 686-705. ISSN 14721376online

Hall, John, O'Mahony, Barry and Vieceli, Julian (2009) A Model of Predictors of Attendance at Major Sporting Events. In: Sustainable Management and Marketing Conference. Monash University, Online, pp. 1-9. ISBN 1863081585

Hede, Anne-Marie and Stokes, Robyn (2009) Network Analysis of Tourism Events: An Approach to Improve Marketing Practices for Sustainable Tourism. Journal of Travel and Tourism Marketing, 26. pp. 656-669. ISSN 15407306

Hall, John, Basarin, John and Lockstone-Binney, Leonie (2009) An empirical analysis of attendance at a commemorative event: Anzac day at Gallipoli. International Journal of Hospitaity Management, 29 (2). pp. 245-253. ISSN 0278-4319

Hall, John, O'Mahony, Barry and Vieceli, Julian (2009) An empirical model of attendance factors at major sporting events. International Journal of Hospitality Management, 29 (2). pp. 328-334. ISSN 0278-4319

Hede, Anne-Marie (2008) The Airey's inlet farmers' market: where the coast meets the ranges. In: Food and Wine Festivals and Events Around the World: Development, Managment and Markets. Elsevier, Hungary, pp. 279-285. ISBN 9780750683807

Hall, John, Lockstone, Leonie, Basarin, V.John and Shaw, Robin (2008) Battlefield Tourism in Turkey: An Empirical Analysis of British Ex-Colonial Event Attendance. In: Academy of Marketing Annual Conference 2008 Reflective Marketing in a Material World. Robert Gordon University, Scotland, pp. 1-7. ISBN 9781901085945

Hogan, Kathryn, Macdonald, Ian and Field, Kerrie (2008) Building Innovative Partnerships Develops Future Leaders in Healthcare. In: WACE Asia Pacific Conference. ACEN, pp. 217-223.

Hede, Anne-Marie and Thyne, Maree (2008) Consuming the Inauthentic: Interpretations of Co-constructed Experiences. In: ICAR Conference - Marketing. University of Sydney, pp. 1-8. ISBN 9781742100975

Hede, Anne-Marie and Kellett, Pamm (2008) Examining the Relationship Between Event Owners and Host Destinations. In: Tourrism and Hospitality Research, Training and Practice: 'Where the bloody hell are we?'. Griffith University, Gold Coast, QLD, pp. 1-12. ISBN 9781921291333

Higgs, Bronwyn and Shaw, Robin (2008) Information Source Usage and Enthusiasm in Opera: A Comparative Study. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Sydney, pp. 1-7. ISBN 1863081445

Higgs, Bronwyn (2008) New Metrics For New Media? Marketing November 2008 Issue. pp. 86-88.

Higgs, Bronwyn (2008) On Location. Marketing December/January 2008. pp. 82-83.

Higgs, Bronwyn (2008) The Marketing Missing Link. Marketing March 2008. pp. 68-69.

Ho, Henry Wai Leong and Madden-Hallett, Helen (2008) Who Prefers What? The Effectiveness of Blackboard for On-Campus Marketing Students in Singapore. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, pp. 1-4. ISBN 1863081445

Hede, Anne-Marie (2007) Managing special events in the new era of the triple bottom line. Event Management an International Journal, 11 (1 - 2). pp. 13-22. ISSN 15259951

Holmes, Kirsten, Lockstone, Leonie, Smith, Karen and Baum, Tom (2007) Volunteers and Volunteering in Tourism: Social Science Perspectives. In: Tourism: Past Achievements, Future Challenges. University of Technology. ISBN 9780646469980

Hede, Anne-Marie (2007) World heritage listing and the evolving issues related to tourism and heritage: Cases from Australia and New Zealand. Journal of Heritage Tourism, 2 (3). pp. 133-144. ISSN 1743873X

Hall, John, O'Mahony, Barry, Oppenheim, Peter and Valos, Michael (2007) An analysis of the antecedents influencing female attendance at sporting events. In: Re-evaluating the City/Town: Events as a Catalyst for Change. Victoria University. ISBN 097509579X

Hede, Anne-Marie and Hall, John (2006) Leisure experiences in tourist attractions : exploring the motivations of ocal residents. Journal of Hospitality and Tourism Management, 13 (1). pp. 10-23. ISSN 14476770

Hede, Anne-Marie (2006) Mega-events and the "Showcase" Effect: Investigating the Moderating Influence of Exposure to the 2004 Olympic Games Telecast and Interest in the Olympic Movement - an Australian Perspective. Tourism Review International, 10. pp. 241-255. ISSN 15442721

Higgs, Bronwyn and Milner, Laura (2006) Portrayals of Maturity in Australian Television Commercials: A Benchmark study. In: 6th Annual Hawaii International Business Conference Proceedings. UNSPECIFIED, Hawaii. ISBN 1539722X

Harris, Rob, Jago, Leo and King, Brian (2005) Case Studies in Tourism Hospitality and Marketing. Pearson Hospitality. ISBN 1862505020

Hall, John, Binney, Wayne and Kennedy, Wendy (2005) Effective teaching in Universities are students' basic needs being satisfied in large classes. International Journal of Learning, 12 (4). pp. 309-318. ISSN 14479494

Higgs, Bronwyn, Polonsky, Michael and Hollick, Mary (2005) Measuring Expectations: Forecast Vs. Ideal Expectations Does It Really Matter? Journal of Retailing and Consumer Services, 12 (1). pp. 49-64. ISSN 09696989

Hede, Anne-Marie, Jago, Leo and Deery, Margaret (2005) Segmentation of Special Event Attendees Using Personal Values: Relationships with Satisfaction and Behavioural Intentions. In: Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction. The Haworth Press Inc, pp. 33-55. ISBN 9780789027542

Hede, Anne-Marie (2005) Sports-events, tourism and destination marketing strategies: an Australian case study of Athens 2004 and its media telecast. Journal of Sport Tourism, 10 (3). pp. 187-200. ISSN 14775085

Hall, John, Binney, Wayne and O'Mahony, Barry (2004) Age Related Motivational Segmentation of Wine Consumption in a Hospitality Setting. International Journal of Wine Marketing, 16 (3). pp. 29-44. ISSN 09547541

Hede, Anne-Marie, Jago, Leo and Deery, Margaret (2004) An Agenda for Special Event Research: Lessons from the Past and Directions for the Future. Journal of Hospitality and Tourism Management, 10 (Supplement). pp. 1-14. ISSN 14476770

Hall, John, Madden-Hallett, Helen and Binney, Wayne (2004) Autarchic Study Techniques and Self Determination Theory In Marketing Education. In: International Education Research Conference. AARE Inc.

Hede, Anne-Marie and O'Mahony, Barry (2004) The Media and the Development of the Tourism Industry during the 21st Centuries: An Analysis of Four Noteworthy Cases. In: International Tourism and Media Conference Proceedings. Monash University, pp. 69-76. ISBN 0975713108

Hede, Anne-Marie, Hall, John and O'Mahony, Barry (2004) Understanding The Leisure Motives of Visitors to Tourist Attractions. In: Conference of Australian University Tourism and Hospitality Education 2004: Creating Tourism Knowledge. Channel View, pp. 295-301. ISBN 1864997583

Hall, John, Binney, Wayne and O'Mahony, Barry (2003) Consuming Wine: A Market Segmentation and Purchase Motivation Study - Purchase, Motivation and Segmentation in Wine Marketing. In: Research In Contemporary Issues of Marketing: Best Paper Series of The Inaugural Australian Conference of The Chartered Institute of Marketing. University of Sydney, pp. 129-145. ISBN 0646426249

Hall, John, Binney, Wayne and O'Mahony, Barry (2003) Purchase, Motivation and Segmentation In Wine Marketing. In: The Chartered Institute of Marketing Australia Conference. University of Sydney, pp. 129-145. ISBN 0646421719

Hall, John, Binney, Wayne and O'Mahony, Barry (2003) Wine Purchasing Behaviour in Hospitality Settings: Age Related Market Segments and Their Purchase Motivations. In: Proceedings of The Council of Australian University Tourism and Hospitality Education Conference. Southern Cross University, pp. 1-11. ISBN 1863844899

I

Inglis, Judi, Deery, Margaret and Whitelaw, Paul (2008) The Development of Place Attachment in Parks (ISBN: 9781920965440). UNSPECIFIED. UNSPECIFIED.

Inglis, Judi, Whitelaw, Paul and Pearlman, Michael (2005) Best Practice in Strategic Park Management: Towards an Integrated Park Management Model. Sustainable Tourism Cooperative Research Centre Pty Ltd. ISBN 1920704515

Inglis, Judi, Deery, Margaret and Whitelaw, Paul (2005) Exploring the human-natural world relationship and its role in conservation and management of parks and protected areas. In: Council for Australian University Tourism and Hospitality Education. Charles Darwin University, pp. 249-253. ISBN 1876248971

Inglis, Judi, Pearlman, Michael and Whitelaw, Paul (2004) Park Management: Towards an Integrated Model of Best Practice. In: Conference of Australian UniversityTourism and Hospitality Education 2004: Creating Tourism Knowledge. Channel View, pp. 322-334. ISBN 1864997583

J

Jennings, Gayle, Kensbock, Sandra, Junek, Olga, Radel, Kylie and Kachel, Ulrike (2010) Lived experiences of early career researchers: learning about and doing grounded theory. Journal of Hospitality and Tourism Management, 17. pp. 21-33. ISSN 14476770

Josiassen, Alexander (2009) Are Young Consumers Still Susceptible to The COO Effect? Journal of Business Systems Governance and Ethics, 4 (2). pp. 53-63. ISSN 1833-4318

Jago, Leo and Mair, Judith (2009) Career Theory and Major Event Employment. In: People and Work in Events and Conventions: A Research Perspective. CABI International, Wallingford, Oxfordshire, UK, pp. 65-74. ISBN 9781845934767

Josiassen, Alexander, Assaf, Albert and Pandit, Ameet (2009) Exploring the role of income on consumers' use of product-country image. In: Sustainable Social Enterprise. VU and Swinburne University of Technology, Melbourne-On Line, pp. 1-7. ISBN 9781862726857

Josiassen, Alexander (2009) New product preannouncements and consumer purchase postponement: the moderating role of product familiarity. In: Marketing and the Core Disciplines: Rediscovering References? European Marketing Association Conference, pp. 1-10.

Junek, Olga, Lockstone, Leonie and Mair, Judith (2009) Two Pespectives on Event Management Employment: Student and Employer Insights into the Skills required to Get the Job Done! Journal of Hospitality and Tourism Management, 16 (1). pp. 120-129. ISSN 1447-6770

Josiassen, Alexander (2009) Young Australian consumers and the country-of-origin effect: Investigation of the moderating roles of product involvement and perceived product-origin congruency. Australasian Marketing Journal, 2 (2). pp. 57-65. ISSN 1441-3582

Josiassen, Alexander, Lukas, Bryan and Whitwell, Gregory (2008) Country-of-Origin contingencies: competing perspectives on product familiarity and product involvement. International Marketing Review, 25 (4). pp. 423-440. ISSN 02651335

Josiassen, Alexander and Harzing, Anne-Wil (2008) Descending from the Ivory Tower: Reflections on the Relevance and Future of Country-of-Origin Research. European Management Review, 5 (4). pp. 264-270. ISSN 17404754

Josiassen, Alexander, Pandit, Ameet and Karpen, Ingo (2008) Does Product Origin Congruency Moderate the Country-of-Origin - Product Evaluation Relationshi? In: Australian and New Zealand Marketing Association 2008. Promaco, Sydney, pp. 1-8. ISBN 1863081445

Josiassen, Alexander, Pandit, Ameet and Karpen, Ingo (2008) Does Product Origin Congruency Moderate the Country-of-Origin-Product Evaluation Relationship? In: ANZMAC Marketing: Shifting the Focus From Mainstream to Offbeat. Promaco Conventions P/L, pp. 1-8. ISBN 1863081445

Josiassen, Alexander, Polonsky, Michael and Karpen, Ingo (2008) Empirical Examination of the Effect of Consumers' Product of Origin Familiarity on Their Quality Perceptions. In: Enhancing Knowledge Development. AMA, USA, pp. 363-369. ISBN 0877573336

Josiassen, Alexander and Fletscher, Richard (2008) Looking at Both Sides of the Coin: Revisiting the Role of Origins in International Business. In: 2008 American Marketing Association Enhancing Knowledge Development in Marketing.

Josiassen, Alexander, Lukas, Bryan and Whitwell, Gregory (2008) The Country-of-Origin Effect: Investigating the Moderating Roles of Product Involvement and Product Origin Conguency. In: 2008 American Marketing Association Enhancing Knowledge Development in Marketing.

Junek, Olga, Lockstone, Leonie and Osti, Linda (2007) Event Management Education: The Students' Perspective. In: Re-evaluating the City/Town: Events as a Catalyst for Change. Victoria University. ISBN 097509579X

Jennings, Gayle and Junek, Olga (2007) Grounded theory: innovative methodology or a critical turning from hegemonic methodological Praxis in tourism studies. In: The Critical Turn In Tourism Studies Innovative Research Methods. Elsevier, Oxford, UK, pp. 197-210. ISBN 0080450989

Junek, Olga, Binney, Wayne and Winn, Susan (2006) All-female travel: What do women want? Tourism Interdisciplinary Journal, 54 (1). ISSN 13327461

Junek, Olga, Binney, Wayne and Deery, Margaret (2004) Disastrous Events and Destination Image. In: Council of Australian University Tourism and Hospitality Education Conference 2004. University of Queensland. ISBN 1864997583

Junek, Olga, Binney, Wayne and Deery, Margaret (2004) Meeting the Needs of the Chinese Tourist-The Operator's Perspective. ASEAN Journal on Hospitality and Tourism, 3 (2). pp. 41-50. ISSN 14122073

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King, Brian and Tang, Cam Hong (2009) China's Outbound Tourism during the 1980s - A Socio-Political Perspective. Anatolia: An International Journal of Tourism and Hospitality Reserch, 20 (1). pp. 18-32. ISSN 1300-4220

Kay, Pandora (2009) Cultural Experience Tourist Motives Dimensionality: A Cross-Cultural Study. Journal of Hospitality Marketing and Management, 18 (4). pp. 329-371. ISSN 1936-8623

King, Brian (2009) Engagement Between Postsecondary Education and Tourism Industry in Australia. Towards A "Whole of Supply Chain" Approach. In: See Change: Tourism and Hospitality in a dynamic world. Curtin University of Technology, Western Australia, pp. 1-5. ISBN 18630815256

Kay, Pandora, Wong, Emma and Polonsky, Michael (2009) Marketing Cultural Attractions: Understanding Non-Attendance and Visitation Barriers. Marketing Intelligence and Planning, 27 (6). pp. 833-854. ISSN 0263-4503

Kay, Pandora and Meyer, Denny (2009) Modelling Motivation and Consumption for Cultural Experiences. In: Putting Marketing in its Place. Academy of Marketing Conference 2009, Leeds, UK, pp. 1-8. ISBN 9780956009968

King, Brian and Pearlman, Michael (2009) Planning for Tourism at Local and Regional Levels: Principles, Practices and Possibilities. In: Handbook of Tourism Studies. Sage, London, pp. 416-431. ISBN 9781412923972

Kay, Pandora and Meyer, Denny (2008) Americans Really are Different: Modeling the Visitor Motivation for Cultural Attractions and Testing for Cultural Differences between Western Tourists. In: 39th Annual Conference Proceedings Travel and Tourism Research Association. TTRA, Idaho, pp. 343-352. ISBN 9780976806837

Kay, Pandora, Hede, Anne-Marie, Inglis, Judi and Polonsky, Michael (2008) Applicability of Leisure Theory to Managerial Views on Volunteerism in a Volunteer Managed Nonprofit Organisation: Some Preliminary Findings. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Western Sydney, pp. 1-8. ISBN 1863081445

King, Brian (2008) Critical Book Review - The Pursuit of Wonder. Tourism, Culture and Communication, 7. pp. 227-229. ISSN 1098304X

King, Brian (2008) Cruise Director, Dive Resorts, Line Voyage, Positioning Voyage and Padi. In: Encyclopedia of Tourism and Recreation in Marine Environments. CABI, Wallingford, pp. 124-373. ISBN 9781845933500

Klyver, Kim, Hunter, Eric and Watne, Torgeir (2008) Entrepreneurial embeddedness and innovativeness in the start-up process. In: Proceedings of the 5th AGSE International Entrepreneurship Research Exchange. Australian Graduate School of Entrepreneurship, pp. 285-298. ISBN 9780980332834

Karpen, Ingo, Bove, Liliana and Josiassen, Alexander (2008) Proposing and Conceptualizing a Service-Dominant Strategic Orientation. In: American Marketing Association Winter - Marketing Theory and Appllications.

Kellett, Pamm, Hede, Anne-Marie and Chalip, Laurence (2008) Social Policy for Sport Events: Leveraging (Relationships with) Teams from Other Nations for Community Benefit. European Sport Management Quarterly, 8 (2). pp. 101-121. ISSN 16184742

Kellett, Pamm and Hede, Anne-Marie (2008) Sport/Cultural Events: Public and Private Perceptions of the Hybrid Event. In: 6th Annual Conference for the Sport Marketing: Bridging the Gap: Bringing the World Down Under, 16-19 July 2008, Gold Coast, Queensland.

Karpen, Ingo, Bove, Liliana, Lukas, Bryan and Josiassen, Alexander (2008) Towards a Customer Derived Conceptualization and Operationalisation of a Service-Dominant Strategic Orientation. In: SERVSIG International Conference.

Kay, Pandora, Wong, Emma and Polonsky, Michael (2008) Understanding Barriers to Attendance and Non-Attendance at Arts and Cultural Institutions: A Conceptual Framework. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Western Sydney, pp. 1-7. ISBN 1863081445

King, Brian (2007) Competitive Advantage Through "Authenticity" An Assessment of Scotland's Tourism Prospects. Response to Yeoman Et.Al. Tourism Management/Current Issues in Tourism, 28 (4). pp. 1141-1143. ISSN 02615177

King, Brian (2007) Tourism and hospitality education in the Asia-Pacific region: building sustainability through stakeholder engagement. In: Sustainability Profitability and Successful Tourism. Kanishka Publishers, pp. 247-256. ISBN 8173917194

King, Brian (2007) The postmodern resort and the pleasure periphery: the case of Australia's coastal tourism resorts. In: Managing Coastal Tourism Resorts A Global Perspective. Channel View, Clevedon, pp. 137-153. ISBN 9781845410735

Khemthong, Suree, Roberts, Linda and Whitelaw, Paul (2006) Development of A conceptual framework for the adoption and diffusion of internet and web technologies in hotel marketing. In: CAUTHE 2006 Conference. Victoria University, p. 27. ISBN 0975058517

King, Brian and McVey, Mike (2006) Hotels in Australia 1988-2003: a tale of booms and busts. Tourism Economics, 12 (2). pp. 225-246. ISSN 13548166

Kay, Pandora (2006) Modelling Dimensionality of Cultural Experience Attitudes for International Tourists. In: ACSPRI Social Science Methodology Conference Proceedings. ACSPRI, pp. 1-21. ISBN 100980318815

Kannan, Selvi and Madden-Hallett, Helen (2006) Population Ageing Challenges Knowledge Management and Sustaining Marketing Culture. International Journal of Knowledge, Culture and Change Management, 6 (3). ISSN 14479524

King, Brian (2006) Response to Yeomen et al: competitive advantage through "authenticity" an assessment of Scotland's tourism prospects. Tourism Management, 28. pp. 1141-1143. ISSN 02615177

Kay, Pandora (2006) Tourist benefits Research: Old and New Issues and Uses in a Cultural Tourism Context. In: Proceedings of the 16th Annual CAUTHE Conference. Victoria University, pp. 809-824. ISBN 0957058517

Kay, Pandora (2006) Understanding Tourists' Cultural Experiences: Benefits and Satisfaction at the Queen Victoria Market, Melbourne. In: Proceedings of the Australian and New Zealand Academy of Marketing 2006. Queensland University of Technology, pp. 1-6. ISBN 1741071593

King, Brian, Dwyer, Larry and Prideaux, Bruce (2006) An evaluation of unethical business practices in Australia's China inbound tourism market. International Journal of Tourism Research, 8. pp. 127-142. ISSN 10992340

Khemthong, Suree, Roberts, Linda and Whitelaw, Paul (2005) An Analysis of Hotel Web Sites: A Study of Hotels in Thailand and Australia. In: Proceedings of Tourism Enterprise Strategies (TES): Thriving and Surviving in an Online EraConference, 11-12 July 2005, Victoria, Australia.

King, Brian and Craig-Smith, Stephen (2005) Australasia. In: An International Handbook of Tourism Education. Elsevier, Amsterdam, pp. 111-121. ISBN 0080446671

Kay, Pandora (2004) Conceptualising the Role of Hedonism and Authenticity in Attracting International Tourists to Cultural Attractions in the New Tourism Economy. In: APTA 10th Annual Conference. Nagasaki International University, pp. 1106-1116. ISBN 4990203402

Kay, Pandora (2004) Cross-Cultural Research Issues in Developing International Tourist Markets for Cultural Events. Event Management, 8 (4). pp. 191-202. ISSN 15259951

Kay, Pandora (2004) Cultural Event Tourism: Modelling Performing Arts Tourism Events and Effective Marketing Strategies. In: Festivals and Tourism: Marketing, Management and Evaluation. Business Education Publishers Ltd, pp. 15-31. ISBN 1901888347

Kain, Denise and King, Brian (2004) Destination-Based Product Selections by International Backpackers in Australia. In: The Global Nomad. Backpacker Travel in Theory and Practice. Channel View, pp. 196-216. ISBN 1873150776

Kidd, Jeffrey, King, Brian and Whitelaw, Paul (2004) A Profile of Farmstay Visitors in Victoria, Australia and Preliminary Activity-Based Segmentation. Hospitality and Leisure Marketing, 11 (4). pp. 45-64. ISSN 19368623

King, Brian, McKercher, Bob and Waryszak, Robert (2003) A Comparative Study of Hospitality and Tourism Graduates in Australia and Hong Kong. International Journal of Tourism Research, 5. pp. 409-420. ISSN 10992340

Kay, Pandora (2003) Consumer Motivation in a Tourism Context: Continuing the Work of Maslow, Rokeach, Vroom, Deri, Haley and Others. In: Proceedings of The Australian And New Zealand Marketing Academy 2003. University of South Australia, pp. 600-614. ISBN 0868039837

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Lahap, Johanudin, O'Mahony, Barry and Sillitoe, James (2010) Developing a Service Delivery Improvement Model for the Malaysian Hotel Sector. In: Proceedings of the 3rd Asia Euro Conference: Transormation adn Modernisation in Tourism, Hospitality and Gastronomy. Taylors College, Malaysia.

Lee, Cheng-Fei and King, Brian (2010) International competitiveness in hot springs tourism: an application of the analytical hierarchy process approach. Tourism Analysis, 15. pp. 531-544. ISSN 10835423

Lockstone-Binney, Leonie, Smith, Karen and Baum, Tom (2010) Volunteering flexibility across the tourism sector. Managing Leisure, 15 (1). pp. 111-127. ISSN 13606719

Lockstone-Binney, Leonie, Holmes, Kirsten, Smith, Karen and Baum, Tom (2010) Volunteers and Volunteering in Leisure: Social Science Perspectives. Leisure Studies, 29 (4). pp. 435-455. ISSN 14664496

Lees, Gavin and Wright, Malcolm (2009) Do the NBD Dirichlet's Empirical Generalisations hold true for Radio Listening? In: sustainable Management and Marketing Conference. Department of Marketing, Monash University, Melbourne, Victoria, pp. 1-7. ISBN 1-86308-158-5

Lockstone, Leonie and Baum, Tom (2009) 2006 Melbourne Commonwealth Games Australia: recruiting, training and managing a volunteer program at a sporting mega event. In: Managing Volunteers in Tourism: Attractions, Destinations and Events. Butterworth-Heinemann, Oxford, UK, pp. 215-223. ISBN 9780750687676

Lodge, Elizabeth, Binney, Wayne and Lloyd Walker, Beverley (2009) Bringing Corporate Social Responsibility to Life - The Onus is on the Nonprofit Organisation. In: Sustainable Social Enterprise. Victoria Law School, VU, Melbourne, Australia, pp. 1-8. ISBN 9781862726857

Lee, Cheng-Fei and King, Brian (2009) A Determination of Destination Competitiveness for Taiwan's Hot Springs Tourism Sector Using the Delphi Technique. Journal of Vacation Marketing, 15 (3). pp. 243-257. ISSN 1356-7667

Lees, Gavin and Wright, Malcolm (2009) Does the Duplication of Purchase Law Apply to Radio Listening? European Journal of Marketing, 47 (3). pp. 674-685. ISSN 03090566

Lockstone, Leonie and Smith, Karen (2009) Episodic experiences: volunteering flexibility in the events sector. In: People and Work in Events and Conventions: A Research Perspective. CABI, Oxfordshire, UK, pp. 108-124. ISBN 9781845934767

Lockstone, Leonie, Baum, Tom and Smith, Karen (2009) Flexibly Managing the Volunteer Experience at Mega and major Sporting Events. In: Book of Abstracts, CHME 18th Annual Research Conference. University of Brighton, Brighton, UK, pp. 1-16. ISBN 9781905593644

Lockstone, Leonie and Baum, Tom (2009) The Public Face of Event Volunteering at the 2006 Commonwealth Games: The Media Perspective. Managing Leisure, 14. pp. 38-56. ISSN 1360-6719

Lockstone, Leonie, Homes, Kirsten, Deery, Margaret and Jago, Leo (2009) Volunteer Life Balance and the Flexible Firm: Key Drivers in a Framework to Enhance Volunteer Retention. In: See Change: Tourism and Hospitality in a Dynamic World. Curtin University, Perth, WA, pp. 1-31. ISBN 1863081534

Lees, Gavin and Brennan, Mike (2008) A Test of the Effectiveness of Two Modes for Following Up Non-Responders to Radio Diary Research. Marketing Bulletin, 19. pp. 1-6. ISSN 1176645X

Lees, Gavin and Brennan, Mike (2008) A Test of the Environment of Two Modes for Following Up Non-Responders to Radio Diary Research. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Sydney, pp. 1-6. ISBN 1863081445

Lockstone, Leonie and Baum, Tom (2008) Fun in the family: tourism and the Commonwealth Games. International Journal of Tourism Research, 10 (6). pp. 497-509. ISSN 15221970

Lees, Gavin (2008) Is more less or less more? A study of radio station market shares. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Sydney, pp. 1-6. ISBN 1863081445

Lee, Cheng-Fei and King, Brian (2008) Using the Delphi Method to Assess the Potential of Taiwan's Hot Springs Tourism Sector. International Journal of Tourism Research, 10. pp. 341-352. ISSN 10992340

Lashley, Conrad and O'Mahony, Barry (2007) Barriers to Innovation in Hospitality Provision: Towards a reorientation of theory and practice. In: Best Education Network Think Tank VII: Innovations for Sustainable Tourism. University of Technology Sydney, pp. 103-111. ISBN 0975095749

Lockstone, Leonie, Smith, Karen and Baum, Tom (2007) Flexibility in the Tourism Sector: Do organisations and events need to be flexible in order to recruit and retain volunteers? In: Tourism: Past Achievements, Future Challenges. University of Technology. ISBN 9780646469980

Lockstone, Leonie, Smith, Karen and Baum, Tom (2007) Flexibility in the tourism sector: Do organisations and events need to be flexible in order to recruit and retain volunteers. Australian Journal of Volunteering, 12 (2). pp. 37-49. ISSN 13258362

Lockstone, Leonie (2007) Major case study: shape shifters - the role and function of modern museums. In: Musum marketing competing in the global marketplace. Elsevier, Amsterdam, pp. 61-68. ISBN 978-0-7506-8065-3

Lees, Gavin, Garland, Ron and Wright, Malcolm (2007) Switching banks: old bank gone but not forgotten. Journal of Financial Services Marketing, 12 (2). pp. 146-156. ISSN 13630539

Lockstone, Leonie, Deery, Margaret and King, Brian (2005) Austrlian Museums: Varying Perspectives on the Flexibility, Practices in Australian Museums: Application to Paid Staff and Volunteers. In: Council for Australian University Tourism and Hospitality Education. Charles Darwin University, pp. 271-275. ISBN 1876248971

Lees, Gavin and Buchanan, Rich (2005) The share order effect of a new radio station entering the marketplace. Marketing Bulletin, 16. Research Note 6. ISSN 1176645X

Lees, Gavin and Healey, Ben (2005) A test of the effectiveness of a mouse pointer image in increasing click through for a web banner advertisement. Marketing Bulletin, 16 (1). pp. 1-6. ISSN 1176645X

Lees, G and Wright, M (2004) The Effect of Concept Formulation on Concept Test Scores. Journal of Product Innovation Management, 21 (6). pp. 389-400. ISSN 07376782

Lees, Gavin (2003) Are Radio markets Dirichlet? In: ANZMAC 2003 Conference, 1-3 December 2003, Adelaide, Australia.

Lockstone, Leonie, Deery, Margaret and King, Brian (2003) Managing Volunteer and Paid Workforces: A Partnership Model of Convergent Flexibility In Organisations. In: Proceedings of the Council of Australian University Tourism and Hospitality Education Conference. Southern Cross University, pp. 1-7. ISBN 1863844899

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Mason, P, Augustyn, M and Seakhoa-King, A (2010) Exploratory study in tourism: Designing an initial, qualitative phase of sequenced, mixed methods research. International Journal of Tourism Research, 12 (5). pp. 432-448. ISSN 10992340

Madden-Hallett, Helen and Ho, Henry, Wai Leong (2010) Help is at Hand: The Functionality of WebCT to Facilitate Marketing Student Learning. In: The Pinnacle of Marketing Education. Marketing educators Association, USA, p. 104.

Madden-Hallett, Helen and Ho, Henry, Wai Leong (2010) Help is at hand: A study of the usage rate of a variety of WebCT functions to facilitate online student learning. In: 4th Biennial Conference of the Academy of World Business, Marketing and Management Development. Academy of World Business, Australia, pp. 126-132. ISBN 9780975227237

Mair, Judith and Jago, Leo (2009) Achieving Sustainability in Business Events: Challenging the Role of Personal Values. In: Proceedings of the best Education Network Think Tank IX: The Importance of Values in Sustainable Tourism. Best EN / UTS, Sydney, Australia, pp. 354-366. ISBN 9780980386042

Madden-Hallett, Helen (2009) Corporate ethics, personal ethics: one and the same? identifying ethical captains of industry. Journal of Business Systems, Governance and Ethics, 4 (3). pp. 1-9. ISSN 18334318

Mair, Judith (2009) The Events Industry: The Employment Context. In: People and Work in Events and Conventions: A Research Perspective. CABI International, Wallingford, Oxfordshire, UK, pp. 3-16. ISBN 9781845934767

Madden-Hallett, Helen (2009) Identifiers of Corporate Ethics. In: Sustainable Social Enterprise. VU and Swinburne University of Technology, Melbourne On-Line, pp. 1-9. ISBN 9781862726857

Mair, Judith and Jago, Leo (2009) The Influence of Trade Media on Greening in the Business Events Industry. In: Sustainable Development and Events. ACEM/UTS, Sydney. ISBN 9780980386080

Mavondo, Felix, Nasution, Hanny and Wong, Elaine (2009) The Organisational Embeddedness and Capabilities Linkages: Implications for Organisational Performance. In: Proceedings of ANZMAC 2009. ANZMAC, pp. 1-9.

Mair, Judith and Thompson, Karen (2009) The UK Association Conference Attendance Decision-Making Process. Tourism Management, 30 (3). pp. 400-409. ISSN 0261-5177

Matawie, Kenan and Assaf, Albert (2008) A metafrontier model to assess regional efficiency differences. Journal of Modelling in Management, 3 (3). pp. 268-275. ISSN 17465664

Madden-Hallett, Helen and Ho, Henry (2008) Catch me if I'm Fallling. Using Technology to Assist Educationally Disadvantaged Students: A Case Study on the Western Region of Melbourne, Australia. International Journal of Education and Development Using Information and Communication Technology, 4 (2). pp. 1-11. ISSN 18140556

Madden-Hallett, Helen and Ho, Henry Wai Leong (2008) Effective tools for marketing education based on adopted customer service models. International Journal of Instructional Technology and Distance Learning, 5 (9). ISSN 15506908

Matawie, Kenan and Assaf, Albert (2008) Efficency Comparison of Heterogeneous Operational Groups. International Journal of Computer, Information and Systems Science and Engineering, 2 (2). pp. 95-98. ISSN 20703732

Madden-Hallett, Helen and Ashley, Elena (2008) Gen Y, Not So Bleeding Edge: The Use of Information Technology in University Teaching. In: 13th Annual Technology, Colleges and Community Worldwide Online Conference. Creative Commons, pp. 133-151. ISBN 19371659

Mason, Robert, O'Mahony, Barry and Deery, Margaret (2008) The Food and Wine Trail: Domesticating a Hybrid. In: CAUTHE: Tourism and Hospitality Reserach, Training and Practice: "Where the bloody hell are we?". Griffith University, Gold Coast, Queensland, pp. 1-13. ISBN 9781921291333

Madden-Hallett, Helen (2007) Is WebCT a better choice for on-campus marketing students? The experience of undergraduate student users in Victoria, Australia. In: Technology, Colleges and Community Worldwide Online Conference. University of Hawaii, pp. 62-69. ISBN 19371659

Mason, Robb and O'Mahony, Barry (2007) On the Trail of Food and Wine: The tourist search for meaningful experience. Annals of Leisure Research, 10 (3-4). pp. 498-517. ISSN 11745398

Madden-Hallett, Helen, Hall, John and Binney, Wayne (2006) The Creation of Effective Learners Using an Autarchic Study Method. International Journal of Learning, 12. ISSN 14479494

Munro, Angela, King, Brian and Polonsky, Michael (2006) Stakeholder Involvement in the Public Planning Process. The Case of the Proposed Twelve Apostles Visitor Centre. Journal of Hospitality and Tourism Management, 13 (1). pp. 97-107. ISSN 14476770

Minahan, Stella, Porublev, Elizabeth and Dubelaar, Chris (2006) The consumption of gift wrapping. In: ANZMAC 2006 : Advancing theory, maintaining relevance, proceedings. Queensland University of Technology, School of Advertising, Marketing and Public Relations, pp. 1-8. ISBN 1741071593

Madden-Hallett, Helen, Hall, John and Binney, Wayne (2005) The Creation of Lifelong Learners Using Autharchic Study Method. In: Learning Conference 2005 Program. Common Ground Publishing. ISBN 1863355839

Madden-Hallett, Helen, Hall, John and Binney, Wayne (2005) The Creation of Lifelong Learners using An Autharchic Study Method. In: 12th International Conference on Learning. Common Ground. ISBN 1863355893

Madden-Hallett, Helen, Hall, John and Binney, Wayne (2005) A Technology of Study Applied in Marketing Education and Supported by Self-determination Theory. In: Marketing: Building Business, Shaping Society: Incorporating The 5th American Marketing Association/Academy of Marketing Joint Biennial Conference, 5-7 July 2005, Dublin, Ireland.

Michael, Ian and Armstrong, Anona (2003) Consumers, Marketers and Organisations in a Wired World. In: The Chartered Institute of Marketing Australia Conference. University of Sydney. ISBN 0646421719

Morrison, Alison and O'Mahony, Barry (2003) The Liberation of Hospitality Management Education. International Journal of Contemporary Hospitality Management, 15 (1). pp. 38-44. ISSN 09596119

Michael, Ian and Armstrong, Anona (2003) Segmentation Issues in Online Marketing. Australasian Journal of Market Research, 11 (2). pp. 26-31. ISSN 18327362

Michael, Ian, Armstrong, Anona and King, Brian (2003) The Travel Behaviour of International Students: The Relationship Between Studying Abroad and their Choice of Tourist Destinations. Journal of Vacation Marketing, 10 (1). pp. 57-66. ISSN 13567667

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Nelson-Field, Karen, Lees, Gavin, Riebe, Erica and Sharp, Byron (2010) How successful are media differentiation attempts? Marketing Bulletin, 21. ISSN 1176645X

Newland, Brianna and Chalip, Laurence (2010) Marketing a sport club: The case of the Austin Duathletes. Sport Management Education Journal, 4 (1). pp. 76-92. ISSN 08884773

Newland, Brianna (2009) Team Power 3 : Building the market for a multisport organization. Sport Management Review, 12 (2). pp. 101-112. ISSN 14413523

Nasution, Hanny and Mavondo, Felix (2008) Customer value in the hotel industry: What managers believe they deliver and what customer experience. International Journal of Hospitality Management, 27 (2). pp. 204-213. ISSN 02784319

Nair, Vikneswaran and Whitelaw, Paul (2008) Hospitality and tourism vocation: program selection in a private institution of higher learning in Malaysia. Journal of Hospitality and Tourism Education, 20 (3). pp. 30-34. ISSN 10963758

Nasution, Hanny, Grant, Ken and Mavondo, Felix (2008) Mediating Role of Brand Equity in the Marketing - Sales and Business Performance Relationship. In: Proceedings of ANZMAC 2008. ANZMAC, pp. 1-9.

Nasution, Hanny and Mavondo, Felix (2008) Organisational capabilities: antecedents and implications for customer value. European Journal of Marketing, 42 (3/4). pp. 477-501. ISSN 03090566

Nishimura, Sachiko, King, Brian and Waryszak, Robert (2007) The Use of Travel Guide Books by Packaged and Non Packaged Japanese Travellers: A Comparative Study. Journal of Vacation Marketing, 13 (4). pp. 291-310. ISSN 13567667

Nishimura, Sachiko, Waryszak, Robert and King, Brian (2007) The use of guidebooks by Japanese overseas tourists: a quantitative approach. Journal of Travel Research, 45 (3). pp. 275-284. ISSN 00472875

Nishimura, Sachiko, Waryszak, Robert and King, Brian (2006) Guidebook use by Japanese tourists: a qualitative study of Australia inbound travellers. International Journal of Tourism Research, 8. pp. 13-26. ISSN 10992340

Nishimura, Sachiko, Waryszak, Robert and King, Brian (2006) The use and perceived usefulness of information sources among Japanese overseas tourists. Tourism and Hospitality Research, 6 (4). pp. 284-295. ISSN 14673584

Nguyen, Thu-Huong and King, Brian (2004) The Culture of Tourism In the Diaspora: The Case of the Vietnamese Community In Australia. In: Tourism Diaspora and Space. Routledge, pp. 172-181. ISBN 0415311241

Nguyen, Thu-Huong, King, Brian and Turner, Lindsay (2003) Travel Behaviour and Migrant Cultures of Australian Vietnamese. Tourism Culture and Communication, 4 (3). pp. 95-107. ISSN 1098304X

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Ohtsuka, Keis and O\'Mahony, Barry (2010) Australian gaming workers' views on effective harm minimisation: a cultural competency approach. In: Conference Proceedings of the 7th International Conference on Public Welfare and Gaming Industry 2010. Pekin University, Beijing, PRC, pp. 202-216. ISBN 9789996520013

Osti, Linda, Turner, Lindsay and King, Brian (2009) Cultural differences in travel guidebooks information search. Journal of Vacation Marketing, 15 (1). pp. 63-78. ISSN 1356-7667

O'Mahony, Barry (2009) The popularity of Irish theme pubs in contemporary Australia: A legacy of Irish migration. Tourism, Culture and Communication, 9 (2). pp. 115-123. ISSN 1098304X

O'Mahony, Barry, Whitelaw, Paul and McWilliams, Alan (2008) Editorial - An International Perspective. Journal of Hospitality and Tourism Education, 20 ( 3). 4-5. ISSN 10963758

O'Mahony, Barry and Noone, Cait (2008) Program selection in hospitality management at Galway-Mayo Institute of Technology (GMIT). Journal of Hospitality and Tourism Education, 20 (3). pp. 20-25. ISSN 10963758

O'Mahony, Barry, Whitelaw, Paul and McWilliams, Alan (2008) The Drivers of Program Selection in Hospitality Management at Victoria University. Journal of Hospitality and Tourism Education, 20 (3). pp. 5-11. ISSN 10963758

O'Mahony, Barry, Hall, John and Binney, Wayne (2008) Understanding the Impact of Situational Components in Hospitality Retailing: The Case of Irish Theme Pubs. In: Global Cases on Hospitality Industry. The Haworth Press, New York, USA, pp. 245-264. ISBN 9780789034152

O'Mahony, Barry (2007) Culinary imagination: the essential ingredient in food and beverage management. Journal of Hospitality and Tourism Management, 14 (1). pp. 1-5. ISSN 14476770

O'Mahony, Barry and Hall, John (2007) An Exploratory Analysis of the Factors that Influence Food Choice Among Young Women. Journal of Hospitality and Tourism Administration, 8 (2). pp. 51-72. ISSN 15256480

O'Mahony, Barry and Hall, John (2007) The Influence of Perceived Body Image, Vanity and Personal Values on Food Consumption and Related Behaviour. Journal of Hospitality and Tourism Management, 14 (1). pp. 57-69. ISSN 14476770

O'Mahony, Barry (2007) Uncontested space: case studies of the Irish involvement in the hospitality industry in colonial Victoria. International Journal of Culture, Tourism and Hospitality Research, 1 (3). pp. 203-213. ISSN 17506182

O'Mahony, Barry (2007) The role of the hospitality industry in cultural assimilation: a case study from Colonial Australia. In: Hospitality a social lens. Elsevier, Amsterdam, pp. 73-89. ISBN 9780080450933

O'Mahony, Barry and Polonsky, Michael (2006) Special Events in the Nonprofit Sector. In: Non Profit Marketing - Marketing Management for Charitable and Nongovernmental Organizations. Sage Publications, pp. 246-278. ISBN 1412909236

O'Mahony, Barry, Hall, John and Binney, Wayne (2006) A situational model development in hospitality retailing The case of Irish pubs. Journal for Services Research, 5 (2). pp. 77-95. ISSN 09724702

O'Mahony, Barry (2005) Professional Kitchen Safety. Pearson Education Australia. ISBN 1862505152

Oakley, Justin and White, Leanne (2005) Whistleblowing, virtue and accountability in an age of precarious employment. Just Policy (37). pp. 64-70. ISSN 13232266

O'Mahony, Barry, Binney, Wayne and Hall, John (2004) Irish Theme Pubs: An Evaluation of Environmental Cues. In: Creating Tourism Knowledge. Common Ground Publishing, pp. 157-171. ISBN 1863355510

O'Mahony, Barry, Binney, Wayne and Hall, John (2004) Irish Theme Pubs: An Evaluation of Environmental Cues. In: Conference of Australian UniversityTourism and Hospitality Education 2004: Creating Tourism Knowledge. Channel View, pp. 546-557. ISBN 1864997583

O'Mahony, Barry and Hall, John (2003) Consumption Behaviour and Young Women: An Analysis of Food Trends. In: Proceedings of the Council of Australian University Tourism and Hospitality Education Conference. Southern Cross University, pp. 1-15. ISBN 1863844899

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Pearlman, Michael (2010) An Evaluation of Integrated Tourism Planning and Destination Management: A Case Study of Kangaroo Island, South Australia. In: Competition and Collaboration Between Regional Tourism Destinations. Asia Pacific Tourism Association, Busan, Korea, pp. 603-607. ISBN 20925549

Prentice, Catherine, Vocino, Andrea, Grau, Stacy Landreth and Garma, Romana (2010) General and Carbon Related Knowledge, Attitudes and Behaviour: A Structural Equation Modelling Approach. In: American Marketing Association 2010: Enhancing Knowledge Development in Marketing. AMA, Chicago, USA, pp. 294-295. ISBN 0977573433

Papadopoulos, Theo and Broadbent, Robyn (2010) Impact and Benefits of Digital Inclusion for Social Housing Residents. In: Readings in Technology: proceedings of ICICTE 2010. University of the Fraser, pp. 211-221.

Papadopoulos, Theo and Broadbent, Robyn (2010) The Social Impact of ICT Provision: Preliminary Results of A Digital Inclusion Project. In: Proceedings of the 14th International Business Information Management Association. IBIMA. ISBN 9780982148938

Prentice, Catherine and King, Brian (2010) The influence of emotional intelligence on the service performance of casino frontline employees. Tourism and Hospitality Research, 11 (1). pp. 49-66. ISSN 17429692

Polonsky, Michael, Grau, Stacy Landreth and Garma, Romana (2010) The new greenwash? potential marketing problems with carbon offsets. International Journal of Business Studies, 18 (1). pp. 49-54. ISSN 13207156

Polonsky, Michael, Grau, Stacey Landreth and Garma, Romana (2009) Exploring US consumers understanding of carbon offsets. In: AMS 2009: Developments in Marketing Science: Annual Conference of the Academy of Marketing Science. Academy of Marketing Science, Coral Gables, Fla, pp. 14-18. ISBN 0939783290

Porublev, Elizabeth, Brace-Govan, Jan, Minahan, Stella and Dubelaar, Chris (2009) To Wrap or Not to Wrap? What is Expected? In: Proceedings of the Australian and New Zealand Marketing Academy Conference 2009. Monash University, pp. 1-8. ISBN 1863081585

Polonsky, Michael, Mittelstaedt, John and Moore, Jesse (2008) Benchmarking Publishing Activity of US Colleges and Universities across the Leading Journals: A Grouped Evaluation. Journal for Advancement of Marketing Education, 12. pp. 19-31. ISSN 15375137

Polonsky, Michael and Grau, Stacy (2008) Evaluating the social value of charitable organisations: A conceptual foundation. Journal of Macromarketing, 28 (2). pp. 130-140. ISSN 02761467

Polonsky, Michael and Carlson, Les (2008) Is There Global Inclusion in Publishing Within the Five Leading Advertising Journals and Does This Relate to General Publishing Performance? In: Proceedings of the 2008 Conference of the American Academy of Advertising. University of Missouri, Columbia, pp. 90-101. ISBN 0931030358

Pandit, Ameet, Karpen, Ingo and Josiassen, Alexander (2008) The Impact of New Product Preannouncements on Consumer Purchase Postponement. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat.

Pandit, Ameet, Karpen, Ingo and Josiassen, Alexander (2008) The Impact of Perceived Risk on Consumer Purchase Postponement. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, pp. 1-8. ISBN 1863081445

Pandit, Ameet, Karpen, Ingo and Josiassen, Alexander (2008) The Impact of Perceived Risk on Consumer Purchase Postponement. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat.

Porublev, Elizabeth, Dubelaar, Chris, Brace-Govan, Jan and Minahan, Stella (2008) The role of the gift wrap stall at Christmas. In: Proceedings of the Australian and New Zealand Marketing Academy Conference 2008. Promaco Conventions, pp. 1-8. ISBN 9781863081443

Polonsky, Michael, Garma, Romana and Mittelstaedt, John (2006) An Examination of the Globalization of Authorship in Publishing in 20 Leading Marketing Journals. European Business Review, 18 (6). pp. 437-456. ISSN 0955534X

Polonsky, Michael, Garma, Romana and Mittelstaedt, John (2006) An Examination of the Globalization of Authorship in publishing in 20 Leading Marketing Journals. European Business Review, 18 (6). pp. 437-456. ISSN 0955534X

Polonsky, Michael and Whitelaw, Paul (2006) A Multi-Dimensional Examination of Marketing Journal Rankings by North American Academics. Marketing Education Review, 16 (3). pp. 59-72. ISSN 10528008

Polonsky, Michael and Garma, Romana (2006) Service blueprinting a potential tool for improving cause-donor exchanges. Journal of Nonprofit and Public Sector Marketing, 16 (1/2). pp. 1-20. ISSN 10495142

Prideaux, B, King, Brian, Dwyer, L and Hobson, P (2006) The hidden costs of cheap group tours - A case study of business practices in Australia. Advances in Hospitality and Leisure, 1. pp. 51-72. ISSN 17453542

Polonsky, Michael and Whitelaw, Paul (2005) What Are We Measuring When We Evaluate Journals? Journal of Marketing Education, 27 (2). pp. 189-201. ISSN 02734753

Polonsky, Michael, Garma, Romana and Chia, Norman (2004) Australian Environmental Alliances from an Environmental NGOs Perspective. Journal of Marketing Theory and Practice, 12 (2). pp. 73-85. ISSN 10696679

Polonsky, Michael and Whitelaw, Paul (2004) Exploring Multi-Dimensional Perceptual Ranking of Marketing Journals by North American Academics. In: 2004 AMA Educators' Proceedings. American Marketing Association. ISBN 0887573115

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Robertson, Martin (2009) Festival and events as a future narrative. [Video] (Unpublished)

Robertson, Martin and Rogers, Phil (2009) Festivals, cooperative stakeholders and role of the media: a case analysis of newspaper media. Scandinavian Journal of Hospitality and Tourism, 9 (2-3). pp. 206-224. ISSN 15022250

Ramsey White, Tabitha, Hede, Anne-Marie and Rentschler, Ruth (2009) Lessons from arts experiences for service-dominant logic. Marketing Intelligence and Planning, 27 (6). pp. 775-788. ISSN 02634503

Robertson, Martin (2009) Media Analysis and Event Cooperation: A Discussion of Salience and Equity. In: The International Event Management Summit Conference Proceedings and Book of Abstracts. UTS Printing Services, Sydney, Australia, pp. 188-189. ISBN 9780980386080

Robertson, Martin, Rogers, Phil and Leask, Anna (2009) Progressing socio-cultural impacts evaluation for festivals. Journal of Policy Research in Tourism, Leisure and Events, 1 (2). pp. 156-169. ISSN 19407963

Robertson, Martin (2009) Unesco City of Literature: creative collateral and cultural evaluation of festivals - Edinburgh and Melbourne. Melbourne Writers Festival, Arts Victoria, Southbank, Melbourne. (Unpublished)

Robertson, Martin (2008) Destination, Image and Development. In: Internati8onal Perspectives of Festivals and Events: Paradigms of Analysis. Butterworth Heinemann, Oxford, UK, pp. 1-2. ISBN 9780080451008

Robertson, Martin and Rogers, Phil (2008) Media Framing and the Perception of the Impacts of Festivals and Events in Rural and Urban Fringe Areas: A Case Study Analysis of Newspaper Coverage. In: International Tourism and Media Conference Proceedings. LaTrobe University, Melbourne, pp. 43-45. ISBN 0975713108

Robertson, Martin and Rogers, Phil (2008) Paths Towards Sustainability: Social Cultural Evaluation of Festivals in Rural and Non-Urban Areas, an Analysis of Media Interpretations. In: Full Mountain Hospitality.

Robertson, Martin, Rogers, Phil and Leask, Anna (2008) Place, Values, Process and Benefits: Accounting for the Social and Cultural Future of Festivals. In: European Union of Tourist Officers (EUTO) Conference Proceedings.

Romaniuk, Jenni and Winchester, Maxwell (2007) Assessing brand positioning : to combine or to separate positive and negative attributes? In: Proceedings of the 36th Annual European Marketing Academy Conference. EMAC. ISBN 9979948353

Ringer, Allison and Garma, Romana (2007) Does the Motivation to Help Differ Between Generation X and Y? In: ANZMAC 2007: 3Rs Reputation, Responsibility and Relevance. University of Otago, pp. 1067-1073. ISBN 9781877156299

Rao, Dorasammy and King, Brian (2007) Entrepreneurial disposition in Fiji's tourism sector. An investigation using the self-directed search method. Journal of Hospitality and Tourism, 5 (1). pp. 33-50. ISSN 09727787

Robertson, M, Chambers, D and Frew, E (2007) Events and festivals: current trends and issues. Managing Leisure, 12 (2/3). pp. 99-101. ISSN 13606719

Robertson, Martin and Darby, Phillip (2007) The Rurban Interface ~ investigating the potency of niche sport events as brand narrative for destinations: Case Study: UCI Mountain Bike World Cup, Fort William, Scotland. In: Re-evaluating the City/Town: Events as a Catalyst for Change. Victoria University, pp. 1-14. ISBN 097509579X

Roberts, Linda and Jago, Leo (2005) The Role of Innovation in Enhancing Sustainability: A Case Study on the Motel Sector. In: Taking Tourism to the Limits. Elsevier, pp. 255-267. ISBN 0080446442

Roberts, Linda and Deery, Margaret (2004) Current Trends in Food Safety Management in Victoria, Australia. International Journal of Contemporary Hospitality Management, 16 (3). pp. 151-159. ISSN 09596119

Robertson, M and Wardrop, K (2004) Events and the Destination Dynamic: Edinburgh Festivals, Entrepeneurship and Strategic Marketing. In: Festival anf Events management: An International Arts and Culture Perspective. Elsevier Butterworth-Hienemann, pp. 115-129. ISBN 9780750058720

Roberts, Linda and Deery, Margaret (2004) Good Living Tourism: Case Studies of Two Food and Wine Regions in Victoria: Yarra Valley and Macedon Ranges. In: International Wine Tourism Research. Vineyard Publishing Pty Ltd. ISBN 1740168011

Robertson, M (2004) Sport and Leisure Narrative. In: Sport and Leisure Operations Management. Thomson Learning, pp. 16-27. ISBN 9781844800636

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Sophonsiri, Vanida, O'Mahony, Barry and Sillitoe, James (2010) Towards a Model of Relationship Development for Hospitality Practice. International Journal of Hospitality and Tourism Systems, 3 (1). pp. 64-79. ISSN 09746250

Smith, Karen and Lockstone, Leonie (2009) Involving and keeping event volunteers: management insights from cultural festivals. In: People and Work in Events and Conventions: A Research Perspective. CABI, Oxfordshire, UK, pp. 154-167. ISBN 9781845934767

Smith, Karen and Lockstone, Leonie (2007) Recruitment and selection of festival volunteers. In: Re-inventing the city/Town: Events as a Catalyst for Change. Victoria University. ISBN 097509579X

Smith, M, Carnegie, E and Robertson, M (2006) Juxtaposing the timeless and the emphemeral: staging festivals and events at world heritage sites. In: Managing World Heritage Sites. Butterworth-Heinemann, pp. 110-124. ISBN 0750665467

Shammout, Ahmad and Edwardson, Michael (2006) What makes Arabic customers loyal? Evaluating a relationship marketing model in the five star hotels market. In: Proceedings of the CAUTHE Conference 2006. Victoria University, pp. 1390-1394. ISBN 975058517

Sims, Rob, Breen, John and Ali, Shameem (2003) Small Business Support: Dealing With the Impediments to Growth. Journal of Enterprise Culture, 10 (4). pp. 214-256. ISSN 02184958

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Truong, Thuy-Huong and King, Brian (2010) Cultural Values and Service Quality: Host and Guest Perspectives. Tourism, Culture and Communication, 10. pp. 15-32. ISSN 1098304X

Truong, Thuy-Huong and King, Brian (2010) Host-Guest Cultural Interactions Service Encounters Between Vietnamese Hosts and International Visitors. In: Hospitality and Tourism Management. Nova Publishers, pp. 37-69. ISBN 978161122633

Truong, Thuy-Huong and King, Brian (2010) Tourism Service Experiences In Vietnam (Tourism and Hospitality Development Management). Nova Publishers. ISBN 9781617280344

Truong, Thuy-Huong and King, Brian (2010) Tourism service experiences in Vietnam. Tourism and Hospitality Development and Management . Nova Science Publishers, New York. ISBN 9781617280344

Thyne, Maree and Hede, Anne-Marie (2010) The literary fan: legitimising fandom in the presence of the inauthentic. In: AM 2010 Transformational Marketing: Proceedings of Academy of Marketing. Academy of Marketing, pp. 80-87.

Truong, Thuy-Huong and King, Brian (2009) An Assessment of Service Quality in Vietnam: The Cross-Cultural Perspectives of Chinese and American Tourists. In: Vietnam: Economic, Political and Social Issues. Nova Science Publishers, Hauppauge, NY, USA. ISBN 9781604564600

Thyne, Maree, Hede, Anne-Marie and White, Tabitha (2009) Co-constructing the museum visitor's experience: a case of two literary museums. In: Sustainable Management and Marketing. Monash University, Melbourne, pp. 1-8. ISBN 1863081585

Truong, Thuy-Huong and King, Brian (2009) An Evaluation of Satisfaction Levels Among Chinese Tourism in Vietnam. International Journal of Tourism Research, 11 (6). pp. 521-535. ISSN 1522-1970

Truong, Thuy-Huong and King, Brian (2009) Host-Guest Cultural Interactions: Service Encounters Between Vietnamese Hosts and International Visitors. In: Hospitality and Tourism Management. Nova Science Publishers, pp. 1-33. ISBN 9781607412250

Troung, Thuy-Huong and Gebbie, Peter John (2009) Market Segmentation of Australian Tourists in Vietnam: An Application of the HOLSAT Model. In: Vietnam: Economic, Political and Social Issues. Nova Science Publishers, Hauppauge, New York. ISBN 9781604564600

Truong, Thuy-Huong and King, Brian (2007) Encounters between East and West: Service Quality in Cross-Cultural Settings. In: Tourism- Past Achievments, Future Challenges. University of Technology Sydney. ISBN 9780646469980

Truong, Thuy-Huong and Gebbie, P (2007) Market Segmentation of Australian Tourists in Vietnam: An Application of the HOLSAT Model. In: Tourism management in the 21st Century. Nova Science, pp. 71-124. ISBN 1600217109

Truong, Thuy-Huong and King, Brian (2006) Asian Travel Consumption Behavior: The Case of Chinese Tourists in Vietnam. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University. ISBN 0975058517

Truong, Thuy-Huong and King, Brian (2006) An Assessment of Service Quality in Vietnam: The Cross-Cultural Perspectives of Chinese and American. In: Tourism Management. Nova Science Publishers, pp. 1-39. ISBN 1600210589

Truong, Thuy-Huong and King, Brian (2006) Comparing Cross-Cultural Dimensions of the Experiences of International Tourists in Vietnam. Journal of Business Systems, Governance and Ethics, 1 (1). pp. 65-75. ISSN 18334318

Truong, Thuy-Huong and King, Brian (2006) Cross-Cultural Perspectives on Service Quality: The Case of American Guests and Vietnamese Hosts. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University. ISBN 0975058517

Truong, Thuy-Huong and Foster, David (2006) Using HOLSAT to evaluate tourist satisfaction at destinations: the Case of Australian holidaymakers in Vietnam. Tourism Management, 27. pp. 842-855. ISSN 02615177

Truong, Thuy-Huong and King, Brian (2006) The inter-relationship between perceived importance, satisfaction and destination loyalty : the case of American tourists in Vietnam. Journal of Hospitality and Tourism, 4 (1). pp. 57-84. ISSN 09727787

Truong, Thuy-Huong (2005) Assessing Holiday Satisfaction of Australian Travellers to Vietnam: An Application of the HOLSAT Model. Asia Pacific Journal of Tourism Research, 10 (3). pp. 227-246. ISSN 10941665

Truong, Thuy-Huong and King, Brian (2005) Holiday Satisfaction of American Tourists In Vietnam. In: Council for Australian University Ttourism and Hospitality Education. Charles Darwin University, pp. 465-469. ISBN 1876248971

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White, Leanne (2010) Anzac day and nationalism: the sacred place of this 'One Day of the year' in contemporary Australia. In: Reflections on Anzac Day: From One Millenium to the Next. Heidelberg Press, Heidelberb Victoria, pp. 31-46. ISBN 9781920889418

Wray, Meredith, Dredge, Dianne, Cox, Cameron, Buultjens, Jeremy, Hollick, Mary, Lee, Diane, Pearlman, Michael and Lacroix, Carol (2010) Best Practice For Management, Development and Marketing. CRC for Sustainable Tourism. ISBN 9781921658310

White, Leanne (2010) Facebook, Friends and Photos: A Snapshot into Social Networking for Generating Travel Ideas. In: Tourism Informatics: Visual Travel Recommender Systems, Social Communities and User Interface Design. Information Science Reference (an imprint of IGI Global), pp. 115-129. ISBN 978605668185

White, Leanne (2010) From the world coffee conference to the local cafe: coffee events large and small. In: Coffee Culture, Destinations and Tourism. Channel View Publications, Bristol, UK, pp. 53-65. ISBN 9781845411435

White, Leanne (2010) Tsunami Aid: A Case Study of Australia's Response. In: Tsunami Communication: (Inter)personal/intercultural, Media, Technical, Ethical, Philanthropic, Development and Personal Responses. Hampton Press, Cresskill, NJ USA, pp. 241-249. ISBN 9781572738171

Winchester, Maxwell and Winchester, Tiffany (2009) Exploring negativity bias in brand beliefs and stated brand switching propensity. In: Sustainable Management and Marketing. ANZMAC, pp. 1-10. ISBN 1863081585

White, Leanne (2009) Facebook, Friends and Photos: A snapshot into social networking for generating travel ideas. In: Tourism Informatics: Visual Travel Recommender Systems, Social Communities and User Interface Design. Information Science Reference (an imprint of IGI Global), Hershey, PA, USA, pp. 115-129. ISBN 9781605668185

White, Leanne (2009) Foster's lager: from local beer to global icon. Marketing Intelligence and Planning, 27 (2). pp. 177-190. ISSN 02634503

White, Leanne (2009) Gender, Race and Nation at the Sydney 2000 Olympic Games: Mediated Images of Ian Thorpe and Cathy Freeman. In: Sexual Sports Rhetoric: Global and Univesal Contexts. Peter Lang Publishing, Broadway, New York, USA, pp. 185-200. ISBN 9781433105098

White, Leanne and King, Brian (2009) The Great Barrier Reef Marine park: Natural Wonder and World Heritage Area. In: Tourism and National Parks: International Perspectives on Development, Histories and Change. Routledge, Addingdon, Oxon, UK, pp. 114-127. ISBN 9780415471565

White, Leanne (2009) Images of Canberra: Destination marketing and the capital city of Australia. In: City Tourism: National Capital Perspectives. CABI, Wallingford, Oxfordshire, UK, pp. 37-49. ISBN 9781845935467

White, Leanne (2009) The Man from Snowy River: Australia's bush legend and commercial nationalism. Tourism Review International, 13 (2). pp. 139-146. ISSN 15442721

Watne, Torgeir and Brennan, Linda (2009) Secondary Consumer Socialisation of Adults. In: Proceedings of ANZMAC 2009. Australian and New Zealand Marketing Academy, pp. 1-8. ISBN 1863081585

White, Leanne and King, Brian (2009) The diversification of the commercial home: evidence from regional Australia. In: Commercial Homes in Tourism: An International Perspective. Routledge, Addingdon, Oxon, UK, pp. 179-193. ISBN 9780415470186

Whitelaw, Paul (2008) UNSPECIFIED In: ALTC Academic Literacy Workshop, 29 August 2008, Melbourne, VIC, Australia.

West, Douglas, Ford, John, Magnini, Vincent, La Tour, Michael and Polonsky, Michael (2008) A Backward Glance of Who and What Marketing Scholars Have Been Researching, 1977 - 2002. In: Proceedings of the Academy of Marketing Science Annual Conference. UNSPECIFIED, pp. 334-338. ISBN 0939783312

Whitelaw, Paul (2008) Chair. UNSPECIFIED.

Whitelaw, Paul (2008) Developing a Model for Career Progression and Success in Hospitality. In: APacCHRIE 2008, 21 May 2008, Perth, WA, Australia.

Whitelaw, Paul and Jago, Leo (2008) Disaggregating National Tourism Data to Regional Areas (ISBN 9781920965839). UNSPECIFIED. UNSPECIFIED.

Whitelaw, Paul and Henderson, Fiona (2008) ELM, Multi-Media, Modern Culture and Plagiarism, An Upbeat Approach. In: I-CHRIE International Conference 2008, 25 July 2008, Atlanta, GA, USA.

Whitelaw, Paul (2008) Editorial Advisory Board. UNSPECIFIED.

Whitelaw, Paul (2008) Editorial Advisory Board. UNSPECIFIED.

Whitelaw, Paul (2008) ICT and hospitality operations. In: Handbook of Hospitality Operations and IT. Elsevier (Butterworth-Heinemann), pp. 167-184. ISBN 9780750687539

Winchester, Maxwell and Romniuk, Jenni (2008) Negative brand beliefs and brand usage. International Journal of Market Research, 50 (3). pp. 355-376. ISSN 14707853

White, Leanne (2008) One athlete, one nation, two flags: Cathy Freeman and Australia's search for aboriginal reconciliation. Sporting Traditions, 25 (2). pp. 1-19. ISSN 08132577

White, Tabitha, Rentschler, Ruth and Hede, Anne-Marie (2008) Perceptions of the Impact of Art: Implications for the Art Sector. The International Journal of the Arts in Society, 3 (1). pp. 13-22. ISSN 18831866

Winchester, Maxwell, Romaniuk, Jenni and Bogomolova, Svetlana (2008) Positive and negative brand beliefs and brand defection/uptake. European Journal of Marketing, 42 (5/6). pp. 553-570. ISSN 03090566

Whitelaw, Paul (2008) Psychological Type and Career Trajectory. In: CHME 2008 Conference, 14 May 2008, Leeds, UK.

Wong, Chui Yim, Polonsky, Michael and Garma, Romana (2008) The Impact of Consumer Ethnocentrism and Country of Orgin Sub-Components for High Involvement Products on Young Chinese Consumers' Product Assessments. Asia Pacific Journal of Marketing and Logistics, 20 (4). pp. 455-478. ISSN 13555855

White, Tabitha and Hede, Anne-Marie (2008) Using narrative inquiry to explore the impact of art on individuals. The Journal of Arts Management, Law and Society, 38 (1). pp. 19-35. ISSN 10632921

Wong, Emma, Bauer, T and Wong, K (2008) A critical comparison of tourism policies of Hong Kong and Singapore - An avenue to mutual learning. International Journal of Tourism Research, 10 (3). pp. 193-206. ISSN 10992340

Wong, Chui Yim, Garma, Romana and Polonsky, Michael (2007) Product evaluation and purchase intention : impact of country-of-origin and experience in living in a foreign country. Sunway Academic Journal, 4. pp. 13-26. ISSN 1823500X

Watne, Torgeir (2007) Should TV Ads Aimed at Children Be Banned in Australia? In: Australian and New Zealand Marketing Academy Conference. University of Otago, pp. 2397-2405. ISBN 9781877156299

Wong, C, Polonsky, Michael and Garma, Romana (2006) Do Chinese Consumers' Experience Living in a Western Society Affect Country-of-Origin Perceptions of Home Country Products? In: 2006 Academy of Marketing Science / Korean Academy of Marketing Science. Korean Academy of Marketing Science, pp. 1-7. ISBN 8972183113

White, Leanne (2006) The Story of Australia: National Identity and the Sydney 2000 Olympic Games Opening Ceremony. In: Sporting Events and Event Tourism: Impacts, Plans and Opportunities. LSA Publication, pp. 121-136. ISBN 1905369026

Whitelaw, Paul and Morda, Romana (2005) Competent and sensitive leaders? I'd like to see that! exploring leadership and emotional intelligence in hospitality. In: Council for Australian University Tourism and Hospitality Education. Charles Darwin University. ISBN 1876248971

Whitelaw, Paul and Cummings, Barbara (2005) Enhancing the IVS and NVS to improve local tourism statistics. In: Council for Australian University Tourism and Hospitality Education. Charles Darwin University, pp. 486-490. ISBN 1876248971

Whitelaw, Paul, Gillet, Sue and Thompson, Carolyn (2005) It takes all types: A review of the psychological type of hospitality managers, workers and students. In: 3rd Asia Pacific CHRIE (APaCHRIE) Conference. UNSPECIFIED, pp. 459-471. ISBN 9834247508

Whitelaw, Paul, Gillet, Susan, Pearson, Erin and Aubke, Florian (2005) Tutor on a disk: Developing digital home resources for students. In: Council for Australian University Tourism and Hospitality Education. Charles Darwin University, pp. 491-499. ISBN 1876248971

Whitelaw, Paul (2005) Using Research to Inform the Hospitality Management Curricula. In: 2005 Pacific Asia Travel Association Educators' Forum. The Hong Kong Polytechnic University, pp. 85-97. ISBN 9623674589

White, Leanne (2004) The Bicentenary of Australia: Celebration of a Nation. In: National Days/National Ways: Historical, Political and Religious Celebrations around the World. Praegar, pp. 25-39. ISBN 0275972704

Wardrop, K and Robertson, Martin (2004) Edinburgh's Winter Festival. In: Festival and Events Management: An International Arts and Culture Perspective. Elsevier Butterworth-Heinemann, pp. 346-357. ISBN 9780750058720

Whitelaw, Paul and Morda, Romana (2004) Leadership in the Hospitality Industry: Boadecia vs Attila - Bring It On! Hospitality and Tourism Management, 11 (2). pp. 139-148. ISSN 14476770

Whitelaw, Paul and Morda, Romana (2003) An Emotionally Intelligent Industry? Assessing The Emotional Intelligence of Hospitality Employees And Students. In: Proceedings of The Council of Australian University Tourism and Hospitality Education Conference. Southern Cross University. ISBN 1863844899

Wright, M and Lees, G (2003) Item order effect in Juster Scale pricing research. Australasian Journal of Marketing and Social Research, 11 (1). pp. 11-15. ISSN 14413582

Whitelaw, Paul (2003) Using Information Technology in Academic Research (or, How I Rode The Great Data Tsunami of May 2002). In: Proceedings of The Council of Australian University Tourism and Hospitality Education Conference. Southern Cross University. ISBN 1863844899

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Yoon, M and Garma, Romana (2006) Reality Television Programs in Malaysia A Dream Come True? Sunway Academic Journal, 3. pp. 73-86. ISSN 1823500X

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Zhang, Wusheng, King, Brian and Zeleznikow, John (2008) Environmental Considerations in Customer Complaint Knowledge Management in Hotels. In: The New 21st Century Workplace. Heidelberg Press, Melbourne, pp. 37-45. ISBN 9781920889340

Zhang, Wusheng, Zeleznikow, John and King, Brian (2007) Developing a Knowledge Enabled Customer Complaint Management Model. In: Tourism: Past Achievements, Future Challenges. University of Technology. ISBN 9780646469980